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      JetBlue

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      JetBlue reviews

      3.6

      65% would recommend to a friend

      (3,082 total reviews)
      avatar

      Joanna Geraghty

      67% approve of CEO

      42% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.6

      Culture & values

      3.4

      Work/Life balance

      3.4

      Career opportunities

      3.3

      Compensation and benefits

      3.1

      Senior management

      JetBlue has an employee rating of 3.6 out of 5 stars, based on 3,082 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JetBlue employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Jan 20, 2020

      Just a number

      Ground operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible hours and free flights

      Cons

      Our management is absolutely atrocious. We have been short staffed and this man refuses to post OT so that he can get his bonus. Speaking of bonus, when I was first hired I was promised profit sharing and for the past few years the only people who have received any type of profit, that I know of, are the board members. This company used to be a place where I felt appreciated and cared for. Now it’s run by a bunch of money grubbing scumbags who could care less. This is the only job I’ve ever worked for where the longer you’ve worked there the less appreciated you are.

      4.0
      Oct 30, 2019

      Fun Work, Hard Schedule, Long Hiring Process

      Ground operations
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flight benefits. You, a companion, your parents, and kids get to fly for free on JetBlue if seats are available to domestic destinations for FREE ($0.00). After 6 months, you have access to ZED fares on a BUNCH airlines (56 of which I would call “major” international carriers. Additionally, once you are off the Introductory period, you can modify your schedule (trade shifts, etc) however you’d like. The introductory period is the 90 days after OJT is done. OJT is about a week. Training in Orlando is about 5 days. So you can’t expect to be able to change your schedule around roughly 100 days after your start date. The company also does profit sharing, matches 401(k) contributions at 5%, and offers a stock purchase plan that is 15% off. After one year, you can see if there are openings at other airportThe company also does profit sharing, matches 401(k) contributions at 5%, and offers a stock purchase plan that is 15% off. After one year, you can see if there are openings at other stations (airports), or apply for another position in the company. Seems like there is room to move up.

      Cons

      The pay is not competitive at all. The hiring process took 3 months. There is NO schedule flexibility for the first three months. 5 days on, 2 days off in a row. It’s likely those two days will be during the week depending on your station. People that you work with initially can be pretty rough because it seems like they forgot they were new at some point too. You have to show up way before your shift starts, which you’re not paid for, because the attendance policy is so rigid. You have to work outside in winter. Mandatory shift extensions due to weather, maintenance, ops problems.

      Viewing 187 - 189 of 3,082 Reviews
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      Glassdoor has 3,242 JetBlue reviews submitted anonymously by JetBlue employees. Read employee reviews and ratings on Glassdoor to decide if JetBlue is right for you.