The not so cool JetBlue - Revenue Management Analyst JetBlue Employee Review

2.0
Mar 29, 2018
Recommend
CEO approval
Business Outlook

Pros

Free flight perks, exposure to the inner workings of a Fortune 500 company.

Cons

Where do I start...JetBlue was a great company, they kicked out the original CEO and founder in 2007, then in 2015 they kicked out the 2nd CEO (also a founder) and ditched humanity to pursue brown-nosing to Wall St. JetBlue lost focus of showering customers with that enjoyable travel experience they once pioneered, and also slipped in their appreciation of the precious resource that built their Brand, the Crewmembers. In pursuit of the greenback, JetBlue is trending towards charging for almost everything, like all other airlines, which is counter to what set them apart in the Early days.

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5.0
Apr 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone was great Reasonable Benefits

Cons

Hours are insane On call all the time

3.0
May 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at JetBlue has a lot of benefits, especially for people who enjoy a fast-paced environment and interacting with others. One of the biggest advantages is the travel perks. Employees get standby flight benefits, which makes traveling much more affordable and gives people the opportunity to visit places they normally might not have been able to. Another major positive is the work environment and company culture. JetBlue puts a strong focus on teamwork, customer service, and treating employees with respect. Many crewmembers build close relationships with their coworkers because everyone works together during busy operations and challenging situations.

Cons

Working at JetBlue also comes with challenges, especially because the airline industry can be very demanding. One of the biggest downsides is the schedule. Many positions require working early mornings, overnight shifts, weekends, holidays, and long hours during delays or bad weather. The schedule can sometimes make it difficult to maintain work-life balance. Another challenge is dealing with stressful situations. Airport operations move very quickly, and employees often have to handle upset customers, flight delays, cancellations, or operational issues while still remaining professional and calm. During peak travel seasons, the pressure can increase significantly.

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