Does JetBlue pay their employees well?

According to anonymously submitted Glassdoor reviews, JetBlue employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at JetBlue. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at JetBlue?

65% of JetBlue employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated JetBlue 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at JetBlue?

Flight Attendant (364) , Airport Operations Crew Member (217) , Ground Operations (120) , Reservations Agent (106) , In Flight Crew Member (98) , Customer Service Representative (90) , Analyst (73) , Airport Operations (67) , Inflight Crewmember (48) , Inflight Crew member (43) , Manager (43) , Ramp Agent (32) , Senior Analyst (31) , Customer Service (28) , Customer Support (28)

What are the pros of working at JetBlue according to real employee reviews?

"Can easily mold/create own work schedule through trading with other crew members and great flight benefits." ((in 374 reviews)); "It's a growing company and the benefits are great if you and your family likes to travel." ((in 313 reviews)); "The Culture is great and the flexibility for reservations makes it easy as a part time gig" ((in 200 reviews)); "People were great to work with and just about everyone loved their work and the company" ((in 156 reviews)); "Great travel benefits for yourself family and friends... always making new friends... see the world on the clock" ((in 141 reviews))

What are the cons of working at JetBlue according to real employee reviews?

"Low pay and always delayed" ((in 231 reviews)); "Overall the low moral and poor management are the reasons I would not recommend others to come to Jetblue." ((in 147 reviews)); "Poor Management and Leadership" ((in 70 reviews)); "Long hours during mechanical and weather delays." ((in 57 reviews)); "Work life balance is difficult to navigate if you want to have a comfortable means of living." ((in 42 reviews))

What are employees saying about JetBlue layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about JetBlue layoffs and their outlook for job security at JetBlue in 2026.

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JetBlue

JetBlue reviews

3.6

65% would recommend to a friend

(3,083 total reviews)

Joanna Geraghty

66% approve of CEO

43% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.6

Culture & values

3.5

Work/Life balance

3.4

Career opportunities

3.3

Compensation and benefits

3.0

Senior management

JetBlue has an employee rating of 3.6 out of 5 stars, based on 3,083 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JetBlue employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Apr 30, 2017

Excellent benefits, poor administration

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pay is ok, benefits are great. 401k, and retirement plans are good. Uniform compensation always good. Great Company to work for.

Cons

Favoritism across the board. Terrible open door policy from management and good luck getting an email replied. No work/personal life balance. Rules don't apply to everyone. Dictatorship atmosphere, Very hard for corporate to know what goes on behind closed doors when your crunching numbers. Human resources is a joke.

3.0

Mar 27, 2017

Love the people and the idea of working for JetBlue, but the reality is...

Analyst

Recommend

CEO approval

Business Outlook

Pros

Innovative company with some really great ideas. The Crewmembers I work with are great. In the trenches, teams come together to pull through remarkably well. Flight benefits are a great idea and work well for the avid traveler. However it's not a stress free system.

Cons

NO work/life balance. Office space is cramped and leadership doesn't see this as a problem. Their solution is to cut cubicle space in half. Taking phone calls is inconvenient to your neighbors and is more than a little stressful. No training/tuition reimbursement for any job-related trainings. JetBlue has a great program for those who do not possess a 4 year degree, but if you need anything more than that you're out of luck. Most work travel you actually have to fly standby for. Ironic being an airline and you cannot purchase a seat usually if you're flying somewhere JetBlue doesn't fly.

2.0

Mar 16, 2017

Disappointing

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

In my opinion, the flight benefits are a definite perk as long as you have a boss who supports you using your vacation time and if you can find a good manager to work for, you can have a lot of autonomy in your work.

Cons

Personally, I've consistently experienced discrimination that has not been addressed by HR and makes me want to leave. Compensation for my role is below industry norms.

Viewing 64 - 66 of 3,083 Reviews

Jobs at JetBlue

Airport Operations Crew

Ground Operations Crew

Supervisor Airport Operations

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Reviews by job title

Excellent benefits, poor administration

Love the people and the idea of working for JetBlue, but the reality is...

Disappointing

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