Does JetBlue pay their employees well?

According to anonymously submitted Glassdoor reviews, JetBlue employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at JetBlue. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at JetBlue?

65% of JetBlue employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated JetBlue 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at JetBlue?

Flight Attendant (364) , Airport Operations Crew Member (217) , Ground Operations (120) , Reservations Agent (106) , In Flight Crew Member (98) , Customer Service Representative (90) , Analyst (73) , Airport Operations (67) , Inflight Crewmember (48) , Inflight Crew member (43) , Manager (43) , Ramp Agent (32) , Senior Analyst (31) , Customer Service (28) , Customer Support (28)

What are the pros of working at JetBlue according to real employee reviews?

"Can easily mold/create own work schedule through trading with other crew members and great flight benefits." ((in 374 reviews)); "It's a growing company and the benefits are great if you and your family likes to travel." ((in 313 reviews)); "The Culture is great and the flexibility for reservations makes it easy as a part time gig" ((in 200 reviews)); "People were great to work with and just about everyone loved their work and the company" ((in 156 reviews)); "Great travel benefits for yourself family and friends... always making new friends... see the world on the clock" ((in 141 reviews))

What are the cons of working at JetBlue according to real employee reviews?

"Low pay and always delayed" ((in 231 reviews)); "Overall the low moral and poor management are the reasons I would not recommend others to come to Jetblue." ((in 147 reviews)); "Poor Management and Leadership" ((in 70 reviews)); "Long hours during mechanical and weather delays." ((in 57 reviews)); "Work life balance is difficult to navigate if you want to have a comfortable means of living." ((in 42 reviews))

What are employees saying about JetBlue layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about JetBlue layoffs and their outlook for job security at JetBlue in 2026.

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JetBlue

JetBlue reviews

3.6

65% would recommend to a friend

(3,083 total reviews)

Joanna Geraghty

66% approve of CEO

43% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.6

Culture & values

3.5

Work/Life balance

3.4

Career opportunities

3.3

Compensation and benefits

3.0

Senior management

JetBlue has an employee rating of 3.6 out of 5 stars, based on 3,083 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JetBlue employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Oct 30, 2016

Awesome Culture, No Balance

Manager

Recommend

CEO approval

Business Outlook

Pros

JetBlue is a culture farm -- they care about culture and it REALLY shows. The company does a great job of recruiting individuals with heart who can excel at bringing the company's mission and values to life. They offer comprehensive benefits and perks to take care of the employees.

Cons

There is not much balance, and those who care -- care a lot. It's not just a job (and in a way it shouldn't be), but it's sometimes hard to leave the office in the office -- depending on your position -- and check out once you are at home. Mostly a difficult working situation for a single parent, but still difficult for families.

2.0

Oct 26, 2016

Former Flight Attendant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Growing company so your seniority will steadily increase. Fun base cities. Beautiful training facility. Opportunity to grow and move around within the company.

Cons

NO UNION. They make it seem like there is no need for a union but in fact a union would have saved my career. There is not enough employee support without one. One of the lowest paid airlines in the industry. Terrible healthcare. Healthcare and compensation would be improved by union presence. Reserve is NOT fun but you will have to go through that at any airline so its something to think about when applying.

4.0

Aug 3, 2016

Living the Dream and Loving it!

Reservations agent

Recommend

CEO approval

Business Outlook

Pros

Every leader from the President to your peer is encouraging, supportive, and genuinely care for the well-being of our Customers, Crewmember, and Company. Excellent benefits and opportunity for professional growth. Flexible hours that support great work/life balance.

Cons

Salaries don't seem to line up with competitors. Crewmembers are overextended in their areas of responsibility to the point that it is challenging to uphold commitments.

Viewing 67 - 69 of 3,083 Reviews

Jobs at JetBlue

Airport Operations Crew

Ground Operations Crew

Supervisor Airport Operations

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Awesome Culture, No Balance

Former Flight Attendant

Living the Dream and Loving it!

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