Does JetBlue pay their employees well?

According to anonymously submitted Glassdoor reviews, JetBlue employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at JetBlue. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at JetBlue?

65% of JetBlue employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated JetBlue 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at JetBlue?

Flight Attendant (364) , Airport Operations Crew Member (217) , Ground Operations (120) , Reservations Agent (106) , In Flight Crew Member (98) , Customer Service Representative (90) , Analyst (73) , Airport Operations (67) , Inflight Crewmember (48) , Inflight Crew member (43) , Manager (43) , Ramp Agent (32) , Senior Analyst (31) , Customer Service (28) , Customer Support (28)

What are the pros of working at JetBlue according to real employee reviews?

"Can easily mold/create own work schedule through trading with other crew members and great flight benefits." ((in 374 reviews)); "It's a growing company and the benefits are great if you and your family likes to travel." ((in 313 reviews)); "The Culture is great and the flexibility for reservations makes it easy as a part time gig" ((in 200 reviews)); "People were great to work with and just about everyone loved their work and the company" ((in 156 reviews)); "Great travel benefits for yourself family and friends... always making new friends... see the world on the clock" ((in 141 reviews))

What are the cons of working at JetBlue according to real employee reviews?

"Low pay and always delayed" ((in 231 reviews)); "Overall the low moral and poor management are the reasons I would not recommend others to come to Jetblue." ((in 147 reviews)); "Poor Management and Leadership" ((in 70 reviews)); "Long hours during mechanical and weather delays." ((in 57 reviews)); "Work life balance is difficult to navigate if you want to have a comfortable means of living." ((in 42 reviews))

What are employees saying about JetBlue layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about JetBlue layoffs and their outlook for job security at JetBlue in 2026.

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JetBlue

JetBlue reviews

3.6

65% would recommend to a friend

(3,083 total reviews)

Joanna Geraghty

66% approve of CEO

43% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.6

Culture & values

3.5

Work/Life balance

3.4

Career opportunities

3.3

Compensation and benefits

3.0

Senior management

JetBlue has an employee rating of 3.6 out of 5 stars, based on 3,083 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JetBlue employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Dec 13, 2017

Culture doesn't pay the bills

Flight operations

Recommend

CEO approval

Business Outlook

Pros

Decent flight benefits that are still below industry standard. People who work in offices away from the day to day operation are very happy (generally) but have no idea what the company really does.

Cons

Pay is well below industry standard Health Benefits Vacation Rules Retirement Seniority is not honored Management's relationship with the employees is going downhill

4.0

Nov 30, 2017

Great company - very limited opportunities for growth.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Crewmembers live the values (Safety, Caring, Integrity, Passion, Fun) Genuinely fun atmosphere Collaborative coworkers People love what they do

Cons

It can be difficult to advance due to people being generally happy in their roles and not wanting to leave due to the perks and fun environment. For people - especially millennials - who are upwardly mobile, it's easy to get frustrated at the lack of advancement opportunities. Managers are not always experts in their field and lack the knowledge to properly guide crewmembers, yet they expect crewmembers to "figure it out" and can beat them up due to pressure from the top. Work life balance is practically non-existent. It's more like busy/crazy busy, with no in between The pay. But this is par for the course industry wide.

2.0

Oct 10, 2017

Flight Attendant Job Review

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flight Benefits!!! also you have a lot of opportunities to move up within the company

Cons

Hectic schedule, no confirmed schedule, long hours, crew services takes advantage of less knowledgable employees when regarding rules and regulations, NO UNION THIS IS WHY THEY CAN DO THAT!!! A lot of the supervisors have no clue what they're talking about thus giving a lot of employees wrong information. AWFUL AWFUL AWFUL sick time regulations considering they literally will tell you how sick you get within the first year of working but they seem to have no compassion at all when you DO get sick

Viewing 61 - 63 of 3,083 Reviews

Jobs at JetBlue

Airport Operations Crew

Ground Operations Crew

Supervisor Airport Operations

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JetBlue

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Ratings by category

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Reviews by job title

Culture doesn't pay the bills

Great company - very limited opportunities for growth.

Flight Attendant Job Review

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