JetBlue reviews

3.6

64% would recommend to a friend

(3,082 total reviews)
avatar

Joanna Geraghty

65% approve of CEO

42% positive business outlook

JetBlue has an employee rating of 3.6 out of 5 stars, based on 3,082 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JetBlue employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

3K reviews
1.0
Oct 16, 2023
Recommend
CEO approval
Business Outlook

Pros

They pay for your first set of uniforms and parking at your base. You're better off at a regional airline - they will pay you the same as JB but treat you better.

Cons

Probationary period is IMPOSSIBLE. Being a flight attendant is challenging anyways, JetBlue goes out of their way to make it harder. People who are great at their job end up leaving because they make staying impossible; finacially and due to their lack of actually upholding their values that are clearly just for show. I got demerits for being 2 minutes late because the employee shuttle was 20 minutes late. My flight was two hours delayed and the plane had not even arrive and I was not informed. I contacted my supervisor to let them know I may be a couple minutes late to have integrity and I got in trouble. The employee shuttle in BOS is always late, your two hour call out in BOS becomes impossible because of this. They will never communicate with you and every flight you work will be delayed. You do not get sick time the first 6 months you get in trouble for everything. Union here is stuck in a terrible contract they cannot protect you and Jetblue does not give a care in the world if you stay or go. and you are expected to clean the cabin between flights, people have been stabbed with needles in seat back pockets. They skimp on simple things other airlines have at the employees expenses to provide services for customers. LOOK INTO OTHER AIRLINES I BEG OF YOU DO NOT DO THIS TO YOURSELF.

4.0
Oct 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Good travel benefits, including 401k and stock options with discounts. Work from home.

Cons

Loslts of changes constantly and when offer need to work OT.

1.0
Oct 13, 2023
Recommend
CEO approval
Business Outlook

Pros

Free flights/discounts. Flexible schedule after probation.

Cons

Terrible management. Supervisors are lazy. My OJT trainer would yell at me for not knowing something I never learned. I got cleared to work gates without ever finishing gate training because it wasn't scheduled. Once I brought it to managements attention they penalized me for it by blocking my schedule trading. A year later I got covid and had to use more than the allowed 5 days off and I was suspended for it followed by termination even though I had a doctor's note for the days missed. Free flights were not worth the stress and extremely low pay

Viewing 553 - 555 of 3,082 Reviews

Glassdoor has 3,242 JetBlue reviews submitted anonymously by JetBlue employees. Read employee reviews and ratings on Glassdoor to decide if JetBlue is right for you.