Does JetBlue pay their employees well?

According to anonymously submitted Glassdoor reviews, JetBlue employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at JetBlue. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at JetBlue?

64% of JetBlue employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated JetBlue 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at JetBlue?

Flight Attendant (363) , Airport Operations Crew Member (217) , Ground Operations (120) , Reservations Agent (106) , In Flight Crew Member (98) , Customer Service Representative (90) , Analyst (73) , Airport Operations (67) , Inflight Crewmember (48) , Inflight Crew member (43) , Manager (43) , Ramp Agent (32) , Senior Analyst (31) , Customer Service (28) , Customer Support (28)

What are the pros of working at JetBlue according to real employee reviews?

"Can easily mold/create own work schedule through trading with other crew members and great flight benefits." ((in 379 reviews)); "It's a growing company and the benefits are great if you and your family likes to travel." ((in 321 reviews)); "The Culture is great and the flexibility for reservations makes it easy as a part time gig" ((in 198 reviews)); "People were great to work with and just about everyone loved their work and the company" ((in 144 reviews)); "Great travel benefits for yourself family and friends... always making new friends... see the world on the clock" ((in 136 reviews))

What are the cons of working at JetBlue according to real employee reviews?

"Low pay and domestic flying" ((in 228 reviews)); "Overall the low moral and poor management are the reasons I would not recommend others to come to Jetblue." ((in 146 reviews)); "Poor Management and Leadership" ((in 75 reviews)); "Long hours during mechanical and weather delays." ((in 62 reviews)); "Work life balance is difficult to navigate if you want to have a comfortable means of living." ((in 45 reviews))

What are employees saying about JetBlue layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about JetBlue layoffs and their outlook for job security at JetBlue in 2026.

What are the top reviewed JetBlue locations?

La Plata , Tigre , Colonia Lapin

JetBlue reviews

3.6

64% would recommend to a friend

(3,084 total reviews)

Joanna Geraghty

65% approve of CEO

42% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

JetBlue has an employee rating of 3.6 out of 5 stars, based on 3,084 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JetBlue employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

3K reviews

4.0

Oct 15, 2023

Great for free flights

Customer support specialist

Recommend

CEO approval

Business Outlook

Pros

Good travel benefits, including 401k and stock options with discounts. Work from home.

Cons

Loslts of changes constantly and when offer need to work OT.

1.0

Oct 13, 2023

Terrible management/Bad pay

Airport operations crew member

Recommend

CEO approval

Business Outlook

Pros

Free flights/discounts. Flexible schedule after probation.

Cons

Terrible management. Supervisors are lazy. My OJT trainer would yell at me for not knowing something I never learned. I got cleared to work gates without ever finishing gate training because it wasn't scheduled. Once I brought it to managements attention they penalized me for it by blocking my schedule trading. A year later I got covid and had to use more than the allowed 5 days off and I was suspended for it followed by termination even though I had a doctor's note for the days missed. Free flights were not worth the stress and extremely low pay

3.0

Oct 12, 2023

pick your poison

Flight attendant

Recommend

CEO approval

Business Outlook

Pros

flexibility, free travel on all airlines

Cons

lack of routine, reserve, not backed up by management

Viewing 556 - 558 of 3,084 Reviews

Jobs at JetBlue

Analyst Customer Support Standards & Programs

Airport Operations Crew PT

Manager People Data Insights

Lead Analyst People Data Insights

Analyst Maintenance Engineering Systems

JetBlue

JetBlue reviews

Company ratings over time

Ratings by demographic groups

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Great for free flights

Terrible management/Bad pay

pick your poison

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