JetBlue reviews

3.6

65% would recommend to a friend

(3,081 total reviews)
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Joanna Geraghty

66% approve of CEO

43% positive business outlook

JetBlue has an employee rating of 3.6 out of 5 stars, based on 3,081 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JetBlue employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Jan 11, 2022
Recommend
CEO approval
Business Outlook

Pros

- Flight Benefits - Schedule Flexibility

Cons

- If you're low in seniority you will work a less than ideal schedule - Local managers severely lack core leadership skills - Corporate completely changed structure at the airports level and this has resulted in dissatisfaction and high attrition - New supervisors hired who have very little overall experience and it shows in their inabilities to properly lead - Completely changed how paystubs are worded resulting in confusion and concerns crewmembers aren't being paid accurately -Local management and corporate out of touch with airports as most of those in these higher up positions have or had minimal or zero experience in working in an airports environment - Starting pay is exceptionally lower than other airlines and other organizations with entry-level positions. Currently about 14 dollars an hour however a pay review is currently ongoing and this may increase. - Frequently made to stay past shift end due to inadequate staffing and frequent delays. - Elimination of training coordinators will result in potential failures in new employees knowledge of proper procedure resulting in potential safety issues -Health care copays continue to skyrocket every year and questionable new policies put in place for your personal care.

1.0
Jan 4, 2022

From First to WORST

Recommend
CEO approval
Business Outlook

Pros

Flight Benefits. AND THATS ALL. If you want to work for an actual airline GO TO DELTA.

Cons

This company initially had five (5) core values. SAFETY, CARING, INTEGRITY, FUN, PASSION. Well although safety appears to "mostly" still be a core value, CARING went out the windows years and years ago. If this company had a caring value the pilots would NOT have voted for a union. If the inflight crew members were treated fairly WE would not have voted for a union. This company does nothing to acknowledge the hard work that influence;ight crew do on a daily basis to make the operation work. Most of the inflight crew go above and beyond for this company, for our valued customers but never get any kind of acknowledgement. We have NOT had a raise in 6 yrs. We finally signed our first TWU contract effective on the date of signing December 4, 2021 and yet the company refuses to acknowledge the contract or follow ANY of it. It is a pretty sad situation with extremely poor senior leadership in Robin Hayes our Chief Executive Officer and Joanna Geraghty President and Chief Operating Officer. Mid management have no formal training. These geniuses are all about making money at all cost.

1.0
Jul 21, 2021
Recommend
CEO approval
Business Outlook

Pros

Travel benefits, co-workers, self managed for the most part.

Cons

Where do I begin? Flight attendant management has gone from bad to worse over the past two years. Management has done a very poor resource planning job where we are flying too many routes without adequate staffing. They are pointing fingers at us for getting sick. When people are constantly pushed to work 16+ hour duty days, they will get sick. Jetblue also decided it was a wise move to expand out of places with chronic operational and delay problems without proper resources. There is a reason why Southwest pulled out of EWR; it ended up not being cost-effective. We are also expanding out of LGA; I can’t wait to see that circus. These two airports are constantly causing us downline issues. There have been several threatening emails to our workgroup from our management; we are being punished with extra dependability points for being sick. The airline industry has become very popular with hostile passengers, which creates a hostile work environment. Instead of offering us resources to cope with it, they are sending us threats. A lot of my colleagues are having anxiety going to work as a result of poor treatment by management and a hostile work environment. Also, I question their corporate social responsibility. We were and are still not required to test for Covid after a close exposure. They just tell us to monitor the symptoms, as if it was not determined that people can be asymptomatic. We could be flying around positive super spreading the virus because JB does not want to remove and pay their flight attendants to get tested. All the corporate social responsibility is for show and is definitely not intrinsic. Other airlines ensured you tested negative before allowing you to return to work; that seems to be more responsible.

Viewing 40 - 42 of 3,081 Reviews

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