Does JetBlue pay their employees well?

According to anonymously submitted Glassdoor reviews, JetBlue employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at JetBlue. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at JetBlue?

65% of JetBlue employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated JetBlue 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at JetBlue?

Flight Attendant (363) , Airport Operations Crew Member (217) , Ground Operations (120) , Reservations Agent (106) , In Flight Crew Member (98) , Customer Service Representative (89) , Analyst (73) , Airport Operations (67) , Inflight Crewmember (48) , Inflight Crew member (43) , Manager (43) , Ramp Agent (32) , Senior Analyst (31) , Customer Service (28) , Customer Support (28)

What are the pros of working at JetBlue according to real employee reviews?

"Can easily mold/create own work schedule through trading with other crew members and great flight benefits." ((in 364 reviews)); "It's a growing company and the benefits are great if you and your family likes to travel." ((in 331 reviews)); "The Culture is great and the flexibility for reservations makes it easy as a part time gig" ((in 212 reviews)); "People were great to work with and just about everyone loved their work and the company" ((in 147 reviews)); "Great travel benefits for yourself family and friends... always making new friends... see the world on the clock" ((in 136 reviews))

What are the cons of working at JetBlue according to real employee reviews?

"Low pay and always delayed" ((in 223 reviews)); "Overall the low moral and poor management are the reasons I would not recommend others to come to Jetblue." ((in 140 reviews)); "Poor Management and Leadership" ((in 74 reviews)); "Long hours during mechanical and weather delays." ((in 58 reviews)); "Work life balance is difficult to navigate if you want to have a comfortable means of living." ((in 43 reviews))

What are employees saying about JetBlue layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about JetBlue layoffs and their outlook for job security at JetBlue in 2026.

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JetBlue

JetBlue reviews

3.6

65% would recommend to a friend

(3,081 total reviews)

Joanna Geraghty

66% approve of CEO

43% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.6

Culture & values

3.5

Work/Life balance

3.4

Career opportunities

3.3

Compensation and benefits

3.0

Senior management

JetBlue has an employee rating of 3.6 out of 5 stars, based on 3,081 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JetBlue employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Sep 17, 2015

Huge disappointment

Analyst

Recommend

CEO approval

Business Outlook

Pros

Flying benefits (if you don't mind flying standby).

Cons

Salary below market average Only 4 paid holidays (4th July, Thanksgiving Day, Christmas Day and New Years Eve). Hard to accrue PTO, unless you have more than 5 years with the company. Old technology. There is no budget for new software or hardware. Crowded, loud office space. No paid maternity leave, unless you had signed up for short term disability. Poor health plan. Annual evaluation based on goals that are not connected to your actual projects. Due to budgetary constraints, employees are "encouraged" to take day trips between the main offices, which usually means arriving at the airport at 5AM, working an 8-hour day and coming back on a late flight, arriving home around 11PM.

3.0

Jul 27, 2015

Not for everyone

In flight

Recommend

CEO approval

Business Outlook

Pros

when you work for any airline you get wonderful travel benefits. JetBlue has some of the best out there. The crews you work with are wonderful and you're always getting the chance to see new places.

Cons

The company seems to care more about the customer than the safety and well being of the crew members. Can be very stressful and even though they promise flexible hours it's nearly impossible to change your schedule once it's been assigned to you.

1.0

Mar 25, 2015

Working for JetBlue Sucks don't do it.

Ground operations

Recommend

CEO approval

Business Outlook

Pros

Really None other then the flight benefits

Cons

Teamwork sucked JFK Airport Pay was a joke for the kinda work you do Can't accept tips there's always someone watching and it's their policy that you can't there are no bonuses there is no rehiring policy so if you get fired you cannot come back ever upper management at Long Island City are just a bunch of pushovers current and former crew member's. are treated like crap

Viewing 34 - 36 of 3,081 Reviews

Jobs at JetBlue

Administrator, People Experience (Paisly)

Analyst Customer Recovery Communications

Senior Analyst Accounts Payable

Coordinator Crew Relations

Case Manager Crew Relations

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Huge disappointment

Not for everyone

Working for JetBlue Sucks don't do it.

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