JetBlue reviews

3.6

65% would recommend to a friend

(3,081 total reviews)
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Joanna Geraghty

66% approve of CEO

43% positive business outlook

JetBlue has an employee rating of 3.6 out of 5 stars, based on 3,081 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JetBlue employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

3K reviews
5.0
Mar 15, 2017
Recommend
CEO approval
Business Outlook

Pros

You get paid for everything you do for the company such as additional for doing international flights additional for flying red eyes and you don't have to pay for anything to start out.

Cons

None none none none none. There are no cons however I'm been prompted to write at least twenty words. None none none none

5.0
Jun 24, 2016
Recommend
CEO approval
Business Outlook

Pros

A company that walks the talk and truly believes that its people are its greatest asset. You will be feel respected, valued, important and be given responsibility and accountability. You will be able to count on your fellow Crewmembers (what all staff are called) to help you when you need it and you will want to do that same when someone else needs your help. You will have a lot of responsibility. You will have the chance to develop yourself and you will be encourage to move around within the business. You will think you've found your professional home and start to envision yourself working there for the next 5, 10, 20 years.

Cons

You will work VASTLY harder and longer than what you are compensated for. You will not have work/life balance; you will have work/more work balance. The culture that built JetBlue is slowly fading, or maybe changing is a better way to describe what is happening. Some of that is necessary change due to the growth of the company, some it is the result of changes to the business model, some of it is personality-based and unnecessary. The reported infighting at the VP and above level is reaching epic proportions and is quite worrisome and discomfiting for Crewmembers. The company is balanced on the back of the Manager level both interms of compensations and workload. In 2015, people below the Manager level got bigger bonuses than managers (on average) and water cooler talk would suggest that senior leadership took money from the manager level to increase director and above 2015 bonuses. Don't get me wrong, everyone at JetBlue works hard, and senior leadership deserves the money they got, but the managers deserved more than what they got. What's more, the manager level at JetBlus is where the rubber meets the road. Once you hit the director you are sucked into tons of corporate projects and efforts to maintain / evolve the culture. That is still work and important work, but it is not what runs the airline. Put another way, directors and above could not show up for a month and the airline would run just fine (possibly more agreeably). Medical, dental and other benefits are good but not great. The premiums are reasonable; the deductibles are not. In fact, they are basically the same deductibles you would get on any health exchange.

4.0
Nov 15, 2015

Flight Attendant

Recommend
CEO approval
Business Outlook

Pros

Only work 15 days a month. Schedule is administered on a monthly basis. Fly for free domestically & minimal charge for international travel. Full benefits, profit sharing & stock options at a discount. You're your own boss. No managers on trips micromanaging flight crew. Full pay for cancelled flights & deadheading flights (flying as a passenger).

Cons

Not paid for boarding or extended delays until you legally timeout. Some long days.

Viewing 31 - 33 of 3,081 Reviews

Glassdoor has 3,241 JetBlue reviews submitted anonymously by JetBlue employees. Read employee reviews and ratings on Glassdoor to decide if JetBlue is right for you.