Does JetBlue pay their employees well?

According to anonymously submitted Glassdoor reviews, JetBlue employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at JetBlue. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at JetBlue?

64% of JetBlue employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated JetBlue 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at JetBlue?

Flight Attendant (363) , Airport Operations Crew Member (217) , Ground Operations (120) , Reservations Agent (106) , In Flight Crew Member (98) , Customer Service Representative (90) , Analyst (73) , Airport Operations (67) , Inflight Crewmember (48) , Inflight Crew member (43) , Manager (43) , Ramp Agent (32) , Senior Analyst (31) , Customer Service (28) , Customer Support (28)

What are the pros of working at JetBlue according to real employee reviews?

"Can easily mold/create own work schedule through trading with other crew members and great flight benefits." ((in 367 reviews)); "It's a growing company and the benefits are great if you and your family likes to travel." ((in 320 reviews)); "The Culture is great and the flexibility for reservations makes it easy as a part time gig" ((in 204 reviews)); "People were great to work with and just about everyone loved their work and the company" ((in 151 reviews)); "Great travel benefits for yourself family and friends... always making new friends... see the world on the clock" ((in 143 reviews))

What are the cons of working at JetBlue according to real employee reviews?

"Low pay and domestic flying" ((in 217 reviews)); "Overall the low moral and poor management are the reasons I would not recommend others to come to Jetblue." ((in 141 reviews)); "Poor Management and Leadership" ((in 74 reviews)); "Long hours during mechanical and weather delays." ((in 59 reviews)); "Work life balance is difficult to navigate if you want to have a comfortable means of living." ((in 42 reviews))

What are employees saying about JetBlue layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about JetBlue layoffs and their outlook for job security at JetBlue in 2026.

What are the top reviewed JetBlue locations?

La Plata , Tigre , Colonia Lapin

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JetBlue

JetBlue reviews

3.6

64% would recommend to a friend

(3,082 total reviews)

Joanna Geraghty

65% approve of CEO

42% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.6

Culture & values

3.4

Work/Life balance

3.4

Career opportunities

3.3

Compensation and benefits

3.0

Senior management

JetBlue has an employee rating of 3.6 out of 5 stars, based on 3,082 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JetBlue employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Dec 6, 2021

Not what it once was...

Senior analyst - marketing

Recommend

CEO approval

Business Outlook

Pros

Amazing crew members at the working team level.

Cons

Leadership appearing that they care but they don’t. Hard to get things done. Incredibly high turnover. Not the company it once was.

3.0

Nov 10, 2021

Safety

Senior analyst

Recommend

CEO approval

Business Outlook

Pros

All Crewmembers are given flight benefits for themselves their parents, children (under 21), and spouse/travel companion.

Cons

Company does not value internal talent in regards to compensation for promotions. Constantly working short on teams and expected to pick up the slack with no additional compensation.

3.0

Oct 28, 2021

Operation

Operations

Recommend

CEO approval

Business Outlook

Pros

Great working environment with great benifits

Cons

Poor management, no advancement opportunity

Viewing 307 - 309 of 3,082 Reviews

Jobs at JetBlue

Airport Operations Crew PT

Engineer Content Delivery Network

Analyst Benefits Customer Service

Specialist Industrial Engineering

Developer IT Portal Corporate Products

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JetBlue

JetBlue reviews

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Not what it once was...

Safety

Operation

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