JetBlue reviews

3.6

65% would recommend to a friend

(3,081 total reviews)
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Joanna Geraghty

66% approve of CEO

43% positive business outlook

JetBlue has an employee rating of 3.6 out of 5 stars, based on 3,081 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JetBlue employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

3K reviews
4.0
Oct 14, 2008
Recommend
CEO approval
Business Outlook

Pros

JetBlue does a great job of caring for crewmembers. It's an airline, so don't expect to be paid salaries like AIG executives, but they do their best to compensate their employees. JetBlue also has some pretty great benefits, including flight benefits, that often times are better than other airlines. You really do get the feeling like you matter at JetBlue.

Cons

It's an airline. Pay is always going to be an issue. When the largest 3 costs to an airline are Fuel, Aircraft and Labor, guess what gets scrutinized when times get tough? You can't do much about fuel or aircraft . . . But relative to other carriers, JetBlue does pretty well at balancing.

4.0
Oct 12, 2008
Recommend
CEO approval
Business Outlook

Pros

One of the few airlines with a decent relationship between managament and the rank and file. As we grow, the trend is toward a standard airline, but on the surface they are still trying to keep it civil.

Cons

Benefits package is industry lagging.

2.0
Oct 10, 2008
Recommend
CEO approval
Business Outlook

Pros

Travel opportunities. Public acknowledgement as a good "cool" airline to work for. Hopefully Dave Barger will change employee morale. Dave, dont listen to mid management, ask the frontline employees!

Cons

Very poor communication between departments. No one or no department willing to accept responsibility. Extremely difficult for resolution of matters between mid management and employees. No one at mid management wants to make a decision, take action for fear of being held accountable and thus on the chopping block if someone one grade higher does not like decision. All of the "Company Values" that JetBlue claimed to be founded on are no longer existent. Employees treated as worker bees and drones, not acknowledged for work they do. Mid management too fearful of upper management and that trickles down.

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Glassdoor has 3,241 JetBlue reviews submitted anonymously by JetBlue employees. Read employee reviews and ratings on Glassdoor to decide if JetBlue is right for you.