Does JetBlue pay their employees well?

According to anonymously submitted Glassdoor reviews, JetBlue employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at JetBlue. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at JetBlue?

65% of JetBlue employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated JetBlue 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at JetBlue?

Flight Attendant (363) , Airport Operations Crew Member (217) , Ground Operations (120) , Reservations Agent (106) , In Flight Crew Member (98) , Customer Service Representative (89) , Analyst (73) , Airport Operations (67) , Inflight Crewmember (48) , Inflight Crew member (43) , Manager (43) , Ramp Agent (32) , Senior Analyst (31) , Customer Service (28) , Customer Support (28)

What are the pros of working at JetBlue according to real employee reviews?

"Can easily mold/create own work schedule through trading with other crew members and great flight benefits." ((in 368 reviews)); "It's a growing company and the benefits are great if you and your family likes to travel." ((in 315 reviews)); "The Culture is great and the flexibility for reservations makes it easy as a part time gig" ((in 198 reviews)); "Great travel benefits for yourself family and friends... always making new friends... see the world on the clock" ((in 148 reviews)); "People were great to work with and just about everyone loved their work and the company" ((in 144 reviews))

What are the cons of working at JetBlue according to real employee reviews?

"Low pay and always delayed" ((in 224 reviews)); "Overall the low moral and poor management are the reasons I would not recommend others to come to Jetblue." ((in 140 reviews)); "Poor Management and Leadership" ((in 75 reviews)); "Long hours during mechanical and weather delays." ((in 58 reviews)); "Work life balance is difficult to navigate if you want to have a comfortable means of living." ((in 43 reviews))

What are employees saying about JetBlue layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about JetBlue layoffs and their outlook for job security at JetBlue in 2026.

JetBlue reviews

Compare reviews

3.6

65% would recommend to a friend

(3,081 total reviews)

Joanna Geraghty

66% approve of CEO

43% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.6

Culture & values

3.5

Work/Life balance

3.4

Career opportunities

3.3

Compensation and benefits

3.0

Senior management

JetBlue has an employee rating of 3.6 out of 5 stars, based on 3,081 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JetBlue employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Oct 4, 2008

Great place to work if a decent salary is not important

It project manager

Recommend

CEO approval

Business Outlook

Pros

The flight benefits are among the best in the industry. The salaries tend to be below market, but the work life balance is good.

Cons

Working in Forest Hills, Queens is the worst location I have ever worked in. There isn't even a decent place to eat lunch. The senior management is indiferent, and is mostly interested in advancing their own career instaed of supporting their team,

1.0

Sep 13, 2008

What goes up must come down

Ground operations crew

Recommend

CEO approval

Business Outlook

Pros

It all started Great! obviously you get flying for free. and being able to work as many hours as you desire. Great co-workers that are on the same level as you. Long breaks in between assignments. breaks were awsome. plenty of access to computers. Huge screen Television. They give you your uniform. They send you to Orlando for 2 weeks just to train. Basically, you could get any days off you wanted. Your schedule is set. it only changes four times a year. During the winter you can work a lot of overtime lines and you can make a lot of cash. Overall, working with this company was great.

Cons

Leadership, Leadership, Leadership. Management was the worst part of the job. They were the most arrogant, Sarcastic, and unsupportive supervisors and managers that I have worked with. They picked favorites. The people who "suck up" or are the "brown nosers" are the ones that got treated with respect. The reason why I was terminated was because of an attendance issue. I was late about 10 times in 10 months for no more than 15 minutes each time. they would never excuse it no matter what the circumstance. I was involved in a car accident on my way to work and they told me " You are responsible to get to work on time." but when somone comes in and says "I'm late because I thought my shift started at a later time" and they would excuse them. it was ridiculous. This was a very rough Landing for me, I never would go back to that company.

4.0

Sep 8, 2008

Amazing people.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

JetBlue has the best people I have ever worked with. I am truly proud to work with all of them.

Cons

Accountability is lacking. This is something that the friendly culture has difficulty in driving.

Viewing 3064 - 3066 of 3,081 Reviews

Jobs at JetBlue

Coordinator Customer Service

Administrator, People Experience (Paisly)

Senior Analyst Accounts Payable

Analyst Customer Recovery Communications

Manager Corporate Communications

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Great place to work if a decent salary is not important

What goes up must come down

Amazing people.

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