Does JetBlue pay their employees well?

According to anonymously submitted Glassdoor reviews, JetBlue employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at JetBlue. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at JetBlue?

65% of JetBlue employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated JetBlue 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at JetBlue?

Flight Attendant (363) , Airport Operations Crew Member (217) , Ground Operations (120) , Reservations Agent (106) , In Flight Crew Member (98) , Customer Service Representative (89) , Analyst (73) , Airport Operations (67) , Inflight Crewmember (48) , Inflight Crew member (43) , Manager (43) , Ramp Agent (32) , Senior Analyst (31) , Customer Service (28) , Customer Support (28)

What are the pros of working at JetBlue according to real employee reviews?

"Can easily mold/create own work schedule through trading with other crew members and great flight benefits." ((in 368 reviews)); "It's a growing company and the benefits are great if you and your family likes to travel." ((in 315 reviews)); "The Culture is great and the flexibility for reservations makes it easy as a part time gig" ((in 198 reviews)); "Great travel benefits for yourself family and friends... always making new friends... see the world on the clock" ((in 148 reviews)); "People were great to work with and just about everyone loved their work and the company" ((in 144 reviews))

What are the cons of working at JetBlue according to real employee reviews?

"Low pay and always delayed" ((in 224 reviews)); "Overall the low moral and poor management are the reasons I would not recommend others to come to Jetblue." ((in 140 reviews)); "Poor Management and Leadership" ((in 75 reviews)); "Long hours during mechanical and weather delays." ((in 58 reviews)); "Work life balance is difficult to navigate if you want to have a comfortable means of living." ((in 43 reviews))

What are employees saying about JetBlue layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about JetBlue layoffs and their outlook for job security at JetBlue in 2026.

JetBlue reviews

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3.6

65% would recommend to a friend

(3,081 total reviews)

Joanna Geraghty

66% approve of CEO

43% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.6

Culture & values

3.5

Work/Life balance

3.4

Career opportunities

3.3

Compensation and benefits

3.0

Senior management

JetBlue has an employee rating of 3.6 out of 5 stars, based on 3,081 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JetBlue employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Nov 4, 2008

almost there

Ground operations supervisor

Recommend

CEO approval

Business Outlook

Pros

They treat their employees like family, and make the right decisions thinking of the family. Lots of room for advancement, and when you relocate for a promotion, they treat you very very well. Just about all of the crew members are proud to work for jetblue, and they understand the need for a work/home life balance.

Cons

long hours for management, senior management doesn't always look at the big picture and they lack the necessary communication skills to tell crewmembers what is going on with the company, they sugar coat it more often than not. Very rarely do entry level crew members receive recognition for a job well done

2.0

Oct 28, 2008

Employees DOOMED!

I. . . .

Recommend

CEO approval

Business Outlook

Pros

If you like free flights then you are good to go.

Cons

Everything happens at the upper level - forgetting about the lower employees that are the company's spine. Pretty much look at it this way, if you want to advance then move out to another company. It was once a wonderful place to work but because of so many changes the company is doomed.

5.0

Oct 15, 2008

JetBlue... It's not just about FREE FLIGHTS!

Ground operations

Recommend

CEO approval

Business Outlook

Pros

JetBlue is an amazing place to work... Not only for the benefits. I have been there for a little over a year and feel like I have built a second family. For the most part, the supervisors are extremely supportive. They are willing to help you out any way that they can, regardless if it has to do with work or not. They are open and will come to you if any problems arise. They show appreciation when you go above and beyond. My coworkers are AMAZING! Of course every job has it's bad apples, but honestly, they are few and far between. The people that I work with, WANT to work for JetBlue and LOVE what they are doing. We have crewmember parties, get-togethers out side of work, and just plain out fun. 99% of us enjoy waking up and coming to work everyday not only because we have a great time, but because we are with great people. We stand by our 5 values and that's what makes it such a great place.

Cons

Downsides... Well, I can't think of a whole lot. Right now we are somewhat short staffed. We are in the process of hiring new crewmembers but it seems like the hiring process takes so long. I know that the hiring process is thorough but I think that the higher ups wait until the last minute to hire new people. This needs to be addressed. Also, I think that management needs to be more involved with the stations. Our specific station does not have a GM at the moment. Our regional manager is around maybe three times a week. I know many people feel like they don't have anyone above the supervisors that they can turn to for issues.

Viewing 3058 - 3060 of 3,081 Reviews

Jobs at JetBlue

Administrator, People Experience (Paisly)

Senior Analyst Accounts Payable

Analyst Customer Recovery Communications

Manager Corporate Communications

Ground Operations Crew

JetBlue

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almost there

Employees DOOMED!

JetBlue... It's not just about FREE FLIGHTS!

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