Jet reviews

3.7

63% would recommend to a friend

(482 total reviews)
avatar

Marc Lore

73% approve of CEO

56% positive business outlook

Jet has an employee rating of 3.7 out of 5 stars, based on 482 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Jet employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

482 reviews
4.0
Mar 27, 2016
Recommend
CEO approval
Business Outlook

Pros

set my own hours as long as it was a minimum of 10 hours & maximum of 40 hours

Cons

it only lasted a month for me & the payment took up to 4 weeks

avatar
Jet Response
10y
So sorry to hear your payment took so long. We know you work hard for your money and appreciate your bringing it to our attention. - Diane V, Talent Business Partner
4.0
Mar 26, 2016

Jet.com Review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule (depending on your manager) Flexible vacation Fun work environment Beautiful Offices

Cons

Little or no professional training. Not recommended for first job out of college.

avatar
Jet Response
10y
Thanks for the good Pros. We strive to create an environment where work life balance is supported and we're taking strides in making sure our managers have the tools & resources they need to help lead their teams. If you have additional feedback, would love to discuss more in person as it'll take people like you to help make us a better Jet. - Diane V, Talent Business Partners
1.0
Mar 16, 2016

One star to balance out the fakes posted by management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Jet has the potential to be something amazing. There are a lot of really intelligent, hard-working, and fun coworkers. There are constant changes, which can be a good thing if you get bored with routine/monotony

Cons

There has been an exponential increase in the amount of negatively impacting changes recently. To put it simply, Jet is not the flex, flexible, and innovative workplace that will is the spiel that is pushed on us throughout training and recruiting. The most impactful and negative change recently is the huge consequences for logging in literally one (1) minute late for your shift, resulting in in a "half occurrence" on your record. There is no human "life happens" actor ever given to the situation. it doesn't matter if there was an accident on the freeway, the roads were icy, your car was stolen, or you have trouble logging in due to persistent computer issues. Once someone gets 2.5 occurrences, they are immediately terminated, No questions, ifs ands or butts about it. It doesn't matter about how much you contribute to the company, your engagement, how good you are at your job, or how much knowledge and training you've gained. Another very disturbing change we are seeing is around the increased micromanaging from several levels up that drop elevation of their view frequently. The Supervisors are given very little trust and empowerment, let alone with us as frontline employees. Every week, common sense and good judgment are being traded in for rigid vague places - which are also designed to change depending on the moods of the relentless "All Seeing Eye". It has gone quite the opposite direction from the company values of trust and empowerment we all bought into when we were hired and trained. I see the extreme levels of discouragement in our supervisors as they work through this level of dictatorship.

avatar
Jet Response
10y
Thanks for the very thorough feedback. It's disappointing to read, but we appreciate your taking the time to give us your thoughts. You've brought up the topic of empowerment and we totally agree - this is something we are working really hard to improve. If you have additional feedback, please reach out to me - I'd love to chat further. -Doug D., VP Member Services
Viewing 463 - 465 of 482 Reviews

Glassdoor has 547 Jet reviews submitted anonymously by Jet employees. Read employee reviews and ratings on Glassdoor to decide if Jet is right for you.