Does Jet pay their employees well?

According to anonymously submitted Glassdoor reviews, Jet employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Jet. This rating has been stable over the past 12 months.

How satisfied are employees working at Jet?

63% of Jet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Jet 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Jet?

Category Specialist (30) , Senior Software Engineer (12) , Software Engineer (11) , Warehouse Associate (11) , Order Picker (9) , Product Manager (8) , Member Service Representative (7) , Analyst (5) , Cashier (5) , Customer Service Representative (5) , Intern (5) , Process Manager (5) , Assistant Language Teacher (ALT) (4) , Category Manager (4) , Partner Operations Specialist (4)

What are the pros of working at Jet according to real employee reviews?

"Met and worked with a few great people." ((in 39 reviews)); "Great culture and free snacks." ((in 38 reviews)); "A handful of leadership that does care about the company and its employees pay is good for the average around the Salt Lake Valley" ((in 22 reviews)); "Great company with great benefits and a welcoming environment" ((in 20 reviews)); "Great pay benefits and coworkers" ((in 11 reviews))

What are the cons of working at Jet according to real employee reviews?

"Management are poor." ((in 28 reviews)); "Retail hours are long and no skills programs offered" ((in 11 reviews)); "Leadership is clicky very highschool.If they like you you excell if not your in the struggle to be a cool kid." ((in 10 reviews)); "Supervisors change so frequently and most of them are awful at their jobs." ((in 7 reviews)); "The core values are Trust, Transparency and Fairness." ((in 6 reviews))

Jet reviews

3.7

63% would recommend to a friend

(482 total reviews)

Marc Lore

73% approve of CEO

56% positive business outlook

Ratings by category

3.8

Culture & values

3.7

Work/Life balance

3.7

Career opportunities

3.6

Diversity & inclusion

3.6

Compensation and benefits

3.2

Senior management

Jet has an employee rating of 3.7 out of 5 stars, based on 482 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Jet employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

482 reviews

1.0

Mar 16, 2016

Don't even waste your time. Totally not worth it.

Member service representative

Recommend

CEO approval

Business Outlook

Pros

Jet does have very good pay for Member Service Representatives. Free food and drinks and two 15 minute paid for breaks during your shift.

Cons

Crappy management, unfair, liars, don't take agents seriously. Your whole day of work will be getting screamed at over the phone and management says "oh well that sucks". It's very frustrating when you want to help a member but management does not support you. Honestly, jet rips their customers off!

Jet Response

10y

Thanks for taking the time to provide feedback. Call centers can be a little tough sometimes, that's what makes it such an important job for Jet. We've shared your feedback with the team in SLC. Doug D., VP Member Services

5.0

Mar 15, 2016

Energetic, Transparent, startup

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Amazing and friendly coworkers which makes for a fun and positive work environment. Jet gives us the means to take care of our members. We definitely have a voice here and each employee is valued. Great benefits, plenty of time off. Where Marc is taking this company is so exciting and I'm happy to be part of a startup that is surely going places.

Cons

Some people may have a hard time working for a startup. Policies can change, and right now there's not too much room to slip up with attendance. But to be honest, I like that. If you love your job and value it, I would think you would take attendance more seriously.

Jet Response

10y

Thanks for your story, we're glad you chose Jet! You're right, start-ups can be a little chaotic at times, but hopefully a lot of fun too! We've shared your feedback regarding attendance with the SLC team. Thanks, Doug D. VP, Member Services

4.0

Mar 15, 2016

A new kind of start-up

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You define your career path, enough to move around and get your hands dirty without much politics, positive group, lots of learning & growth opportunities, exciting future, lots of very smart people

Cons

growing pains from growing so quickly, need to move fast and be a self starter, no one will tell you what to do you kind of just have to be ok figuring it out yourself, part start-up-part bigger company

Jet Response

10y

Woo-Hoo! Thanks for the feedback! Figuring it out can be fun (and sometimes exhausting). We're glad you chose Jet. #WorkPurple

Viewing 466 - 468 of 482 Reviews

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Don't even waste your time. Totally not worth it.

Energetic, Transparent, startup

A new kind of start-up

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