JW Marriott reviews

3.5

55% would recommend to a friend

(1,041 total reviews)

53% positive business outlook

JW Marriott has an employee rating of 3.5 out of 5 stars, based on 1,041 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JW Marriott employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Apr 3, 2026

Not good

Recommend
CEO approval
Business Outlook

Pros

Some coworkers were friendly and supportive and opportunity to gain experience in a fast-paced environment

Cons

It was honestly difficult to find positives beyond the team: Management communication was often unclear and could come across as dismissive, frequent micromanagement created a lack of trust and made the work environment stressful, there appeared to be favoritism, with inconsistent treatment between employees, expectations sometimes felt unrealistic, with little flexibility in how work was approached, overall organization and support did not match the demands of the job, internal opportunities often seemed to go to preferred individuals rather than being clearly based on performance or qualifications

3.0
Mar 29, 2026

Working at hotel for a year

Recommend
CEO approval
Business Outlook

Pros

Learn more professional skills for hospitality Strict training Friendly environment

Cons

Dense schedule Manager allocates job for employees ineffectively

5.0
Mar 4, 2026

Great company

Recommend
CEO approval
Business Outlook

Pros

Flexible, good environment, growth opportunities.

Cons

Low pay, can have bad hours during busy seasons.

Viewing 7 - 9 of 1,041 Reviews

Glassdoor has 1,340 JW Marriott reviews submitted anonymously by JW Marriott employees. Read employee reviews and ratings on Glassdoor to decide if JW Marriott is right for you.