Does JW Marriott pay their employees well?

According to anonymously submitted Glassdoor reviews, JW Marriott employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at JW Marriott. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at JW Marriott?

55% of JW Marriott employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated JW Marriott 3.1 out of 5 for work life balance, 3.5 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at JW Marriott?

Front Desk Agent (39) , Server (38) , Bartender (29) , Server/Waiter (25) , Front Desk Receptionist (22) , Internship (22) , Intern (15) , Banquet Server (14) , Hostess (13) , Guest Service Associate (12) , Line Cook (12) , Guest Service Representative (11) , Lifeguard (11) , Server/Bartender (11) , Front Office (10)

What are the pros of working at JW Marriott according to real employee reviews?

"The PTO and will the benefits are good" ((in 80 reviews)); "Great people and system of operation." ((in 41 reviews)); "Great team to work with." ((in 28 reviews)); "All of the staff are friendly and helpful" ((in 27 reviews)); "Good staff benefit and working environment" ((in 23 reviews))

What are the cons of working at JW Marriott according to real employee reviews?

"Low salary for entry level jobs in any department at any hotel not more then 15k." ((in 47 reviews)); "Low pay and it was hourly" ((in 44 reviews)); "Long hours and sometimes overwhelming" ((in 29 reviews)); "Late working hours" ((in 25 reviews)); "No work life balance due to having to work three jobs due to pay" ((in 22 reviews))

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JW Marriott

Part of Marriott International

JW Marriott reviews

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3.5

55% would recommend to a friend

(1,041 total reviews)

53% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Compensation and benefits

3.5

Culture & values

3.5

Career opportunities

3.1

Work/Life balance

3.1

Senior management

JW Marriott has an employee rating of 3.5 out of 5 stars, based on 1,041 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JW Marriott employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Apr 17, 2026

High pay but lack of management support and growth

Unarmed security officer

Recommend

CEO approval

Business Outlook

Pros

Pay is far above the average for the position.

Cons

No support from management whatsoever. Managers that are there are not responsible in any capacity, and you will be responsible for cleaning up their mistakes every day. Very calcified organizational structure, so while you are fixing all their mistakes, you will not have any chance of career growth from doing so.

4.0

Apr 16, 2026

People oriented

Senior hr manager

Recommend

CEO approval

Business Outlook

Pros

Good environment, leadership and takecare program

Cons

Low base salary, extra dynamic environment and lots of workload

4.0

Apr 15, 2026

Good brand value but low pay and bad hours

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

Good global brand value .

Cons

Low salary . Bad hours .

Viewing 4 - 6 of 1,041 Reviews

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Jobs at JW Marriott

Restaurant & Bar Host | JW Marriott Reston Station Hotel

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Bellperson | JW Marriott Reston Station Hotel

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