Does JW Marriott pay their employees well?

According to anonymously submitted Glassdoor reviews, JW Marriott employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at JW Marriott. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at JW Marriott?

59% of JW Marriott employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated JW Marriott 3.1 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at JW Marriott?

Front Desk Agent (40) , Server (38) , Bartender (30) , Server/Waiter (25) , Front Desk Receptionist (22) , Internship (22) , Intern (15) , Banquet Server (14) , Hostess (13) , Guest Service Associate (12) , Line Cook (12) , Guest Service Representative (11) , Lifeguard (11) , Server/Bartender (11) , Front Office (10)

What are the pros of working at JW Marriott according to real employee reviews?

"Great benefits and highly organized" ((in 71 reviews)); "Great people and system of operation." ((in 44 reviews)); "Great team to work with." ((in 30 reviews)); "All of the staff are friendly and helpful" ((in 24 reviews)); "good work environment" ((in 21 reviews))

What are the cons of working at JW Marriott according to real employee reviews?

"Poor management" ((in 56 reviews)); "Low pay and it was hourly" ((in 47 reviews)); "Low salary for entry level jobs in any department at any hotel not more then 15k." ((in 44 reviews)); "Long hours and sometimes overwhelming" ((in 29 reviews)); "Late working hours" ((in 25 reviews))

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JW Marriott

Part of Marriott International

JW Marriott reviews

3.5

59% would recommend to a friend

(1,046 total reviews)

56% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Culture & values

3.6

Compensation and benefits

3.5

Career opportunities

3.1

Work/Life balance

3.1

Senior management

JW Marriott has an employee rating of 3.5 out of 5 stars, based on 1,046 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JW Marriott employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Apr 16, 2026

People oriented

Senior hr manager

Recommend

CEO approval

Business Outlook

Pros

Good environment, leadership and takecare program

Cons

Low base salary, extra dynamic environment and lots of workload

4.0

Apr 15, 2026

Good brand value but low pay and bad hours

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

Good global brand value .

Cons

Low salary . Bad hours .

1.0

Apr 3, 2026

Not good

Guest experience associate

Recommend

CEO approval

Business Outlook

Pros

Some coworkers were friendly and supportive and opportunity to gain experience in a fast-paced environment

Cons

It was honestly difficult to find positives beyond the team: Management communication was often unclear and could come across as dismissive, frequent micromanagement created a lack of trust and made the work environment stressful, there appeared to be favoritism, with inconsistent treatment between employees, expectations sometimes felt unrealistic, with little flexibility in how work was approached, overall organization and support did not match the demands of the job, internal opportunities often seemed to go to preferred individuals rather than being clearly based on performance or qualifications

Viewing 76 - 78 of 1,046 Reviews

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Jobs at JW Marriott

Steward | JW Marriott Reston Station Hotel

Schar Bar Bartender | JW Marriott Reston Station Hotel

Bellperson | JW Marriott Reston Station Hotel

Reston, VA

View job

Director of Marketing | JW Marriott Reston Station Hotel