Does JW Marriott pay their employees well?

According to anonymously submitted Glassdoor reviews, JW Marriott employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at JW Marriott. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at JW Marriott?

59% of JW Marriott employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated JW Marriott 3.1 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at JW Marriott?

Front Desk Agent (40) , Server (38) , Bartender (30) , Server/Waiter (25) , Front Desk Receptionist (22) , Internship (22) , Intern (15) , Banquet Server (14) , Hostess (13) , Guest Service Associate (12) , Line Cook (12) , Guest Service Representative (11) , Lifeguard (11) , Server/Bartender (11) , Front Office (10)

What are the pros of working at JW Marriott according to real employee reviews?

"Great benefits and highly organized" ((in 71 reviews)); "Great people and system of operation." ((in 44 reviews)); "Great team to work with." ((in 30 reviews)); "All of the staff are friendly and helpful" ((in 24 reviews)); "good work environment" ((in 21 reviews))

What are the cons of working at JW Marriott according to real employee reviews?

"Poor management" ((in 56 reviews)); "Low pay and it was hourly" ((in 47 reviews)); "Low salary for entry level jobs in any department at any hotel not more then 15k." ((in 44 reviews)); "Long hours and sometimes overwhelming" ((in 29 reviews)); "Late working hours" ((in 25 reviews))

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JW Marriott

Part of Marriott International

JW Marriott reviews

3.5

59% would recommend to a friend

(1,046 total reviews)

56% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.6

Culture & values

3.6

Compensation and benefits

3.5

Career opportunities

3.1

Work/Life balance

3.1

Senior management

JW Marriott has an employee rating of 3.5 out of 5 stars, based on 1,046 company reviews on Glassdoor which indicates that most employees have a good working experience there. The JW Marriott employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

May 13, 2026

Great pay but requires long hours on your feet

On-call banquet server

Recommend

CEO approval

Business Outlook

Pros

great pay for someone who can pick up shifts

Cons

standing on feet all day

3.0

Apr 22, 2026

Helpful support, but full of clichés

Food and beverage manager

Recommend

CEO approval

Business Outlook

Pros

Support is very layered and helpful

Cons

There are many cliche in this location

1.0

Apr 17, 2026

High pay but lack of management support and growth

Unarmed security officer

Recommend

CEO approval

Business Outlook

Pros

Pay is far above the average for the position.

Cons

No support from management whatsoever. Managers that are there are not responsible in any capacity, and you will be responsible for cleaning up their mistakes every day. Very calcified organizational structure, so while you are fixing all their mistakes, you will not have any chance of career growth from doing so.

Viewing 73 - 75 of 1,046 Reviews

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