Ipsos reviews

3.4

58% would recommend to a friend

(4,912 total reviews)
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Jean Laurent Poitou

66% approve of CEO

51% positive business outlook

Ipsos has an employee rating of 3.4 out of 5 stars, based on 4,912 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ipsos employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

5K reviews
2.0
May 17, 2015
Recommend
CEO approval
Business Outlook

Pros

The Project Director role is great for someone who has recently graduated from college and needs to build a foundational skill set for business. You will work with big name clients, and get immediate exposure to supplier-client relationships. Your projects will take place across the world, so you will also gain exposure to international relationships, customs, etc. You will learn accountability, organizational skills, time management, and conflict management. You will gain surface knowledge on qualitative market research, but know that you will likely never go to research - you will plan logistics and support recruitment. There are about 1-2 weeks of onboarding and training, and expectations of your role are 100% outlined. Those who are in your role, or work closely with your role, can become great friends. Vacation, holidays, and benefits are good.

Cons

There is little to nothing to motivate you in this role. The role is so underpaid, and odds are that you will never get a bonus. Monthly "recognition" is in place, but it is poorly managed. Management and Sr. Management take all of the client and internal feedback (you're lucky if you get either) and filter what they want to recognize - it's delivered with a sheet of paper, and a treat of "you get to leave 2-hours early one day," but you won't be able to use it. You're also the middle man. If anything goes wrong, everyone points their fingers at you. Is there an opportunity to excel, or do something that you'd like? They tell you "put in the extra time to make the opportunity happen," but that extra time is spent on managing an outrageous project capacity and anything you couldn't get done during the day, and you become burnt out - it's a vicious cycle. Being treated unfairly by management? You're told to be the bigger person, and that senior management will "talk to" the manager that disrespected you. The Ipsos UU office is made up of about 70% of this role - you are all doing the same thing. If you have any skills outside of what they want their Project Managers to be, they will rarely be utilized, and if anything, they will be deflated. Maybe these skills are better suited for a non-operations role? Good luck getting out of this silo of the company. Want a promotion? Try threatening to quit. 20% is middle-management, which gets what you're going through. But beware - some of these managers get it, but want you to go through the hell that they've been through, and some want to make sure you don't go through anything they ever went through. The latter is rare, but you'll see who they are based on how much turnover is on their team. The final 10% is the Senior Leadership Team (SLT), who hears and sees that the company is falling apart but continues to "move forward" like nothing is happening. Turnover has become so bad that it's laughable here, and it's not limited to Project Directors, either. Communication about turnover is even more ridiculous - it rarely happens, and if it does, it's weeks after that desk is noticeably empty, which leaves that event up to gossip.

1.0
May 13, 2021
Recommend
CEO approval
Business Outlook

Pros

Great Benefits The salary was pretty good Great resume builder Great experience with big clients

Cons

The morale is low, everyone looked exhausted or frustrated, I was told by someone "This is just pure chaos you'll see". This role is poorly defined, you have various responsibilities, part researcher, part project manager, part blogger, but it isn't one thing. So much so that people with the same role told me "we are supposed to do xyz but we rarely have time to do everything". The training is pure videos which don't help at all because the only way to learn at this job is through experience, when you try to learn through experience you are reprimanded for not knowing how to do things well the first time. Management wants to invest 0 time in understanding or developing talent (trial by fire), you either fit in already or you don't. Upper management is not transparent about decisions, constantly changing things and telling you last minute. A lot of mixed messages, no direct & honest communication, some passive-aggressiveness which requires some mind-reading abilities. There was some slight gaslighting by management telling me that they'd told me certain things when they hadn't. They don't seem to want to innovate as I was shut down when asked why they don't innovate certain processes, "we'd be out of a job" was their response. Very little leadership, feedback was all negative, with no path to improve, which created a slight culture of fear. Also, everyone in this role or above in the Cincinnati office is white, I'm not saying it is intentional but it is a little weird how that works out.

1.0
Mar 19, 2021
Recommend
CEO approval
Business Outlook

Pros

Some of the people who work for this company are nice, but your mileage will vary depending on who you meet and what service line you work for.

Cons

* Salaries are lower than the average for the industry * Benefits are not that great * Little-to-no bonuses * Very little diversity in my office, which makes it hard for non-white employees to feel like they fit in * No work-life balance (you are expected to do the work of multiple people) * The required town halls are painful to sit through, especially pre-COVID when employees were stuffed into conference rooms * Upper management in client service is often out of touch, does not care about standards, and will do whatever it takes to get their way, even if it means bullying employees from post-op teams *From experience, I know that HR is not there to help you when an issue arises * Have heard nasty rumors about the CEO of North America * High turnover rate since everyone eventually becomes miserable and leaves * Overall, this company is a complete mess and everyone knows it

Viewing 55 - 57 of 4,912 Reviews

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