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Interaction Design Foundation

Engaged Employer

Interaction Design Foundation reviews

4.1

78% would recommend to a friend

(66 total reviews)

Mads Soegaard and Rikke Friis Dam

83% approve of CEO

72% positive business outlook

Interaction Design Foundation has an employee rating of 4.1 out of 5 stars, based on 66 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Interaction Design Foundation employee rating is in line with the average (within 1 standard deviation) for employers within the Educación industry (3.7 stars).

Reviews by job title

66 reviews
1.0
Oct 3, 2023

Don't sacrifice your mental health

Recommend
CEO approval
Business Outlook

Pros

Flexible hours, team trips to exotic locations

Cons

Their sneaky behavior. They want to maintain a squeaky-clean image at all costs, but the reality is very different. I did my best and went above and beyond to reach my goals, and I did. I was enjoying my job. But doing your best is never enough, and they will find a million excuses to justify getting rid of you. They will fire you and ask you to tell the team that you are resigning to "keep the team spirit up". You are not allowed to be upset of showing human emotions, let alone telling your side of the story because they see that as a threat. If you post a review somewhere the CEO will send you emails threatening your prospects, and saying how he will tell your future employers what a rotten apple you are. There are so many wrong things with them. They lack the emotional intelligence to deal with employees, who by the way, are contractors. When they dismiss you, they won't let you talk to your colleagues on your last days. Their handbook is cultish and they pretend to dictate what people do even in their spare time. They promote toxic positivity and every interaction is so fake. It is hard to tell whom to trust, despite their claims about how transparent and accessible they are. The employee turnover is too high for such a small company. They are so, so worried about giving a perfect image. But if they didn't behave behind doors in this way they needn't worry about negative reviews. They are also a fully for-profit organization, pretending to be this gift from heaven to humanity. I've seen a ridiculous number of people coming and going from this place, and it's never their fault; it's always someone taking advantage, or someone pretending to be an expert when not, or someone underperforming, or whatever reason to not acknowledge that they lack leadership, and that they struggle financially, wanting people to buy on their "mission" and collaborate for free. They need to be held accountable but because they own the company that will never happen. This has been the most unethical, unprofessional, and all-around frightening experience I've had with an employer.

avatar
Interaction Design Foundation Response
2y
Dear C. You’ve now posted 5 consecutive 1-star reviews in intervals of a few days. You’ve called management “sociopathic” and written statements such as “DON'T. BE. TRASH”. In the spirit of openness and factuality, we do want to gently note something about your case: we spent many, many months investing in attempting to get your performance to an acceptable level. A normal Performance Improvement Plan (PIP) takes a maximum of a month in most companies before they exit a person if the person cannot reach an acceptable level of performance. In your case, we went above and beyond our normal protocol for underperformers and spent roughly 4 months. We did it to keep you a part of our team, and it was with heavy hearts that we eventually needed to face facts, and part ways. In other words, two Team Leads as well as the co-CEO invested their time and company budgets for 4 months to try to get you to reach an acceptable level of performance. We believe we went above and beyond. With that said, we ask that you be respectful and professional in your communication. A factual and objective approach is best in these situations. Instead of using bitter or vague language, one could provide specific and concrete examples of what went wrong and how we could do better. This way, we can have a more productive and meaningful conversation. We understand that emotions can run high when you are dissatisfied. We understand that when a job does not work out, it can hurt. We wish you the very best.
1.0
Oct 1, 2023
Recommend
CEO approval
Business Outlook

Pros

Nice colleagues as long as they have not been recruited into the management bully club

Cons

This is the ultimate guide if you're considering working for IxDF. They claim to have a small community with a fantastic culture, but that's not true. The reality is that the small community means you'll be overworked to the point of insanity. They keep the staff limited, so you'll work beyond your capacity and still be expected to do more every day. They say introverts are welcome, but that's a lie. You won't last a month if you keep your head down and do your job. The CEO micromanages everything and fired all the managers, claiming they ruined the IxDF culture. Since he took over hands-on management, the turnover has doubled. You may be hired as an editor but end up creating courses. If you don't deliver in the random duties thrown at you beyond the scope of your expertise , the sociopath CEO will criticize you, overwork you, micromanage you, and then fire you. Working here means saying goodbye to your mental health and embracing toxicity. The handbook is full of manipulative tools that every new hire must read and be quizzed on. They'll use you, disorganize your life, question your skills, and set you up for failure. The CEO and his wife are master manipulators, and their toxicity is starting to poison the well. The team trips are not what they seem, and you pay for every expense with your peace of mind. They'll try to tell you how to be a culture fit, but the only culture they know is being silenced, manipulated, and gaslighted. Trust me, it's better not to work here.

avatar
Interaction Design Foundation Response
2y
Dear C. You’ve now posted 5 consecutive 1-star reviews in intervals of a few days. You’ve called management “sociopathic” and written statements such as “DON'T. BE. TRASH”. In the spirit of openness and factuality, we do want to gently note something about your case: we spent many, many months investing in attempting to get your performance to an acceptable level. A normal Performance Improvement Plan (PIP) takes a maximum of a month in most companies before they exit a person if the person cannot reach an acceptable level of performance. In your case, we went above and beyond our normal protocol for underperformers and spent roughly 4 months. We did it to keep you a part of our team, and it was with heavy hearts that we eventually needed to face facts, and part ways. In other words, two Team Leads as well as the co-CEO invested their time and company budgets for 4 months to try to get you to reach an acceptable level of performance. We believe we went above and beyond. With that said, we ask that you be respectful and professional in your communication. A factual and objective approach is best in these situations. Instead of using bitter or vague language, one could provide specific and concrete examples of what went wrong and how we could do better. This way, we can have a more productive and meaningful conversation. We understand that emotions can run high when you are dissatisfied. We understand that when a job does not work out, it can hurt. We wish you the very best.
1.0
Sep 28, 2023

I feel bad for the students & staff

Recommend
CEO approval
Business Outlook

Pros

None this is a garbage dump

Cons

This place is an embarrassment to the field of ux design. I noticed below they even tried to gaslight another mentor by saying where they worked wasn’t IDF as if someone would confuse their place of employment?! Their students are taught entitlement and expect immediate jobs making six figures.

Viewing 25 - 27 of 66 Reviews

Glassdoor has 73 Interaction Design Foundation reviews submitted anonymously by Interaction Design Foundation employees. Read employee reviews and ratings on Glassdoor to decide if Interaction Design Foundation is right for you.