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Interaction Design Foundation

Engaged Employer

Interaction Design Foundation reviews

4.1

78% would recommend to a friend

(66 total reviews)

Mads Soegaard and Rikke Friis Dam

83% approve of CEO

72% positive business outlook

Interaction Design Foundation has an employee rating of 4.1 out of 5 stars, based on 66 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Interaction Design Foundation employee rating is in line with the average (within 1 standard deviation) for employers within the Educación industry (3.7 stars).

Reviews by job title

66 reviews
4.0
Mar 4, 2021
Recommend
CEO approval
Business Outlook

Pros

The best work culture of all the places I've worked at. Worked with very senior, experienced colleagues (20-25 yrs of experience each). I have spent 20 odd years in UX myself both in academia and in my design practice, so working with other similarly senior folks was great. I learned a lot from others, and also put my own experiences to good use. Even though the editorial team has a lot of senior, experienced perspectives, I always felt heard and valued, and I had ample autonomy over my projects. On the same lines, being in the editorial team meant that I got to work directly with legends in the industry, the likes of Don Norman, Daniel Rosenberg, Alan Dix and more. It was incredibly exciting and humbling. Course production team is very collaborative despite being a remote team. Regular contact with colleagues, but far fewer meetings than I was used to in other places. No need to constantly make presentations to management. I was able to set my own schedule and work with fewer distractions. The company culture values execution and results, so there's a constant move beyond ideation and brainstorming into real action, which is exciting. We didn't just talk about doing stuff, we actually made things happen. The org is pretty flat, and my teammates and I were pretty much free to define what our projects would be. Management was unobtrusive but expects results and progress. Which is fair because the org has to keep costs low for students as part of its non-profit mission, so it's a lot leaner and more careful about its cost centers. I found that no matter what your position is, management expects great things from you but also gives you the space and trust to deliver them.

Cons

Hectic pace of work, there was always lots to do. The student community was growing fast so the pressure to release more courses and improve older ones was definitely there. But they have also started to aggressively expand the team and hire more educational staff to keep up with the demand, so things are definitely improving on that front. Only other thing I missed was being able to meet colleagues face to face. We did have really fun team trips a couple of times a year but this was my first remote job so I definitely felt very far away and disconnected from my coworkers every now and then.

5.0
Mar 4, 2021
Recommend
CEO approval
Business Outlook

Pros

I've learned so much as part of the team. When I started working at IxDF, I didn't had much experience in the field of UX Design, which didn't matter as much as I work on a more technical role. However, from day one I was introduced to fantastic content as part of my onboarding process that would teach me the basics and most of the working knowledge I needed. From there on, the support from the team and overall the collaboration environment was fantastic. The team is made up of people from different countries, so you can always expect different point of view and interesting conversations. From the first day, all my teammates were very respectful of my time and asked which hours worked best for me to meet and to overlap when tasks required to. It's been a while since I dragged my feet off bed to jump into a meeting ;) There are lots of flexibility and freedom when it comes to "how" you do your work, from a technical perspective, rules are standardized and conventions are constantly shared and known by the team. The team has a nice atmosphere where everyone can share and discuss their best practices

Cons

Sometimes the productivity focus can feel overwhelming, we have good and bad days and on bad days it feels difficult to reach the expected productivity measure.

avatar
Interaction Design Foundation Response
5y
I’m glad you have taken the time to write this review. We're really proud of our team (you!) and the amazing course platform/community/platform/codebase/online school you have built. We truly do our best to make sure people of all countries and backgrounds have a place at the IxDF and are thrilled that has been your experience. We have put our hearts and souls into the onboarding process you mentioned - and the culture course which go along - so I am personally enthusiastic that the onboarding worked so well for you. But …. “never satisfied”. We’ll keep improving it. I understand your comments regarding the emphasis we place on productivity. We can get caught up in productivity improvements and forget that there will be bad days. This will happen from time to time to every team member, no matter how senior the person. What’s important, is to treat those days as a learning opportunity, not as a defeat. Be extra kind to yourself on those days. Do extra self-care, and remind yourself that good self-care/fun/etc. is the mother of productivity. So put your emphasis on fun and self-care on the bad days ;-) Sending lots of positive thoughts!
1.0
Mar 1, 2021

Be careful, people! The worst experience in my career...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The IDF is a fully remote company. Colleagues are friendly, but the company is not. It might be useful for a short time for junior-level people - to get some work experience to boost their career.

Cons

The IDF positions itself as a non-profit company. In reality, it's a very profit-oriented company where most of the valuable info is enabled only for paid customers. They would talk a lot about their "mission", but in reality, there's zero tolerance for their customers - if you stop paying, you're out. It's a company where "each dollar counts", and you'd feel that starting from your interviewing process. The Founder also focused on a profit for himself (which is a normal thing in business), but it looks like he's ashamed of it and trying to hide it from employees. They say that they care about the people. In reality, when you have a child - they would not remember his name or even gender. They would not like to see that you have an opinion that doesn't align with theirs. If you'd decide to leave, you would not be allowed to say "goodbye" in the common Slack channel. They would do it for you. The Founder would send a PDF with the "correct" words to say about your decision - for other people who stay. They would do everything to pay you as little as possible and decrease your expectations in general. Prepare to be brainwashed. They would tell you how lucky you are to work remotely and that they're so unique to give you that chance. They would count (up to minutes) how much time you gain from working remotely and that you almost owe them that time. But at the same time, they would not talk about the flip side - that it also benefits the company (you should not think about that). The "funny" thing is that in their "Culture Course", you'll get an edited version of the "Remote" book (by Basecamp) from which they've removed all chapters about benefits for the company. They want you to have a tunnel vision, focused only on "how lucky you are that you had a chance to work with them". How wild is that? Work/life balance? They don't like this phrase. They would give you official 15 days off for everything (public holidays, vacation, +3 sick days). Which, in reality, means that you'd almost have zero vacation days if you'd take your country's public holidays. They would even joke, "Who invented these crazy holidays, haha? That's for people who don't love their job, haha! We don't have time for that! Let's get back to work!" They might even say that they don't count vacation days, and basically, it's "unlimited". But in reality, it means "as low days off as you can"; it's a trick to make you feel uncomfortable to use your vacation. Everyone loves their "mission" and, thus, doesn't need a break from work, right? Prepare to be expected to work overtime. You'd be brainwashed that 40h per week is not enough for a "successful person", and overtime is a normal thing in all tech companies. They would give you some crazy examples about their "friends" in Google, who are happy to work 80h weeks for $80k in the Bay Area. Of course, all that is to explain why you should work "for the mission", rather than a good salary. They would even teach you how to spend your money wisely to buy a new laptop for work. They would not buy it for you, of course, because they don't want to deprive you of the "feeling of ownership". How cool is that? The "Company Culture" course would brainwash you that you should be 200% productive, almost like a robot. They would not hesitate to ask you questions like how often you drink water and how often you use a toilet. They would teach you how to optimize everything, including your toilet. Of course, all that is for your wellbeing, right? To make you better, to give you the ability to "train your muscles". By the way, they would have a great life in the background, but you should not think about that. In short, if you work like a robot for 14 hours per day - that is great! No one would see a problem in that. Be prepared for the cult atmosphere, poor leadership, and no planning. The "mission" is everything. Instead of "leadership, management, and planning", you'll get "brainwashing, dreaming, and often unrealistic deadlines". There're a lot of contradictions between their positioning and reality. They position themselves as a "flat organization", but there's a strict hierarchy, and they expect you to "follow orders" and not spend time on your opinion. They position themselves as "thorough perfectionists", but they would not give you enough time to do your best and would often say, "if it's fully controlled, then you're moving too slow". They say that they're looking for senior people, but they would treat them as juniors. A few "key" positions are filled by "not very pleasant" people to work with, which, I guess, have some equity or profit-sharing, or simply they've been brainwashed enough. As a result of all that, be prepared to see a high turnover. It was definitely the worst experience in my long career. Be careful and think twice before joining! PS: After posting this review, two new 5-star reviews appeared quickly as a reaction. Interestingly, those two 5-star reviews were 100% identical but from two "different" persons with two "different" locations and review titles. That's another classic example of brainwashing, even on this site. I've made a screenshot and, hopefully, it would be added to the Photos section too.

Viewing 49 - 51 of 66 Reviews

Glassdoor has 73 Interaction Design Foundation reviews submitted anonymously by Interaction Design Foundation employees. Read employee reviews and ratings on Glassdoor to decide if Interaction Design Foundation is right for you.