Infor reviews

3.9

81% would recommend to a friend

(5,740 total reviews)
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Kevin Samuelson

88% approve of CEO

72% positive business outlook

Infor has an employee rating of 3.9 out of 5 stars, based on 5,740 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Infor employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Oct 3, 2019

Designed for Progress? Not

Recommend
CEO approval
Business Outlook

Pros

Can work remotely, which is big plus and why I've stayed, benefits are ok, and the people are some of the nicest people you'll ever want to work with.

Cons

I have been here for several years and all of the employees are in constant fear of being let go from the company, since every 6 - 8 months, they have what they call a RIF, so there's not a feeling of security about having a job long-term. Also, if you are able to stay around for awhile, there's no upward mobility. I've rarely seen anyone promoted from mid-level management and salary increases are minimal, if they happen at all. Constant instability - every year it seems the executive management team changes out, our CEO recently left and our presidents left the exact same time last year. You just have to wait a minute at this place to see what's about to happen next with the executives. There are some great people in HR, but there's no proper onboarding when people start at the company, there's no process to finding out other opportunities at the company, and the head of HR ignores emails, so no luck there, if you want guidance. Buzz words are a big thing at Infor. They use them to pretend about building culture, rather than actually executing. This year's is Inclusion and Diversity, but check out the leadership page for its diversity. Recent promotions to the executive management proves its only buzz words. Pay is under market comparatively to other companies in the same market.

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Infor Response
6y
We appreciate your candid feedback, and we are sorry to hear about your experiences. We understand the uncertainty resulting from the recent changes on our leadership team and staffing realignments, but such changes are normal in our industry after nearly a decade of constancy with our top executives and as we strive to improve our products and service delivery. Although Kevin Samuelson is new to the CEO role, he has been a key member of the leadership team for most of his career. He brings both continuity and ingenuity to lead Infor in our next decade of growth and innovation. Our commitment to inclusion & diversity is genuine, as evidenced by new I&D leadership, programming, training, messaging, and recruiting. Our Career Portal also gives everyone visibility into various career paths across Infor and the skills needed for various roles, as well as a transfer policy that encourages movement across the organization. On top of that, we’ve also introduced a new manager development program. Real change takes time, but we are making progress. We are striving to live our Infor values and create ever-better work experiences for all our employees.
1.0
Aug 14, 2019
Recommend
CEO approval
Business Outlook

Pros

IF you get to take it; the DTO is great. I know some employees who get to take in excess of 50+ days a year. Wow, that's great and the rest of us are here and struggle to get 2 weeks off.

Cons

Let's start with the benefits - which are a complete joke. As I said the company offers DTO; so no set amount of time you can take off. When Infor made this switch from PTO; myself and a lot of other people were robbed of our accrued time. There was no warning that they were making this switch so that we could use up our accrued time. I don't see how they can get away with this. The time was NOT paid out and they basically stole my time off. The 401k match is also dismal. Matching $2400 a year is nothing compared to what other companies do for their employees. Infor executives think the benefits are great; but they suck big time. In the Finance department; promotions are not fairly given. In some areas; you can be promoted for just breathing; while in other areas you would have to give your right arm and maybe your first born to get a promotion. This is causing a HUGE motivation issue, but management doesn't care. As long as the favorites keep moving up; the rest of us peons can just deal with it. The new initiative shoved down our throats is Diversity & Inclusion. These are the new buzz words now a days and Infor had to jump on the bandwagon. Take a look at most of the people in Director, VP and higher up roles: white males. So Infor, keep talking about diversity and inclusion - you look stupid. Raises - if you ever get one are always delayed months. However, lo and behold the executive bonuses ALWAYS go out on time. I seriously have my doubts about the validity of all these positive reviews. If you read them closely, they all sound the same. I wouldn't be surprised if they were having interns right reviews just to bump up their ratings. Typical BS that Infor tries to pull. Just look at the customers that are leaving Infor due to the fact the sales people make promises of what our software can do; but development can't deliver. I guess Infor likes to screw over their employees as well as their customers. I wish the Koch brothers would come in and clean house and get rid of this nonsense.

1.0
Sep 29, 2020
Recommend
CEO approval
Business Outlook

Pros

The salaries are exceptional if you are in the right department and are currently the golden employee. Flexible DTO at the time I was employed

Cons

Disgustingly toxic place to work. Often was gaslit into feeling guilty about standing up for employees. Incredibly sexist in overt ways. No accountability for top leadership. No clear path to growth. Lucky territories and deals matter more than accurate pipeline and development of a culture. No diversity above Inside Sales organization. Sexual harassment went unaddressed because of the title of the offender or because of how much money they pulled in for the company.

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