Infor reviews

3.9

80% would recommend to a friend

(5,743 total reviews)
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Kevin Samuelson

87% approve of CEO

71% positive business outlook

Infor has an employee rating of 3.9 out of 5 stars, based on 5,743 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Infor employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Mar 21, 2023
Recommend
CEO approval
Business Outlook

Pros

• You can make an impact, but you will constantly swim upstream • Easy to coast if you're into that • Most people are easy to work with • Pay and comp are average (I guess) • Genuinely trying to improve • Some real change agents trying to push things forward

Cons

—Lack of urgency, passion and vision— • Many are just collecting paycheck and/or jaded from years of whiplash • Company vision is basically just "execute" — no real vision for future of technology, enterprise software, even the company itself • Many leaders are just middle managers with no vision, knowledge of their market or modern tech • Superficiality and artifice valued over SME and rigor • Textbook Peter Principle company —Extreme silos with lack of transparency and accountability— • Shadow projects all over company and globe • Gross, pervasive lack of intellectual honesty resulting in knee-jerk strategies, failed commitments and constant "CYA" busywork • Political turf wars create constant confusion and waste • Hushed layoffs are common • Politics exacerbates the already disjointed software products —Lack of organizational support— • Almost non-existent training on anything (job function, products, tech) • Progress towards best practices often impeded by inexperienced ops teams who act as gatekeepers of historic debt rather than modernizing agents • Almost non-existent support from HR • No support for best practices or standards for remote work with teams across massive time differences • Senior leaders too busy putting out fires to support and grow team • Ironic for a company that sells HR software —Total lack of company culture— • Remote-first exacerbates silos and confusion (seems like mostly a cost saving measure, not for any desired employee culture) • People fill calendar with fake meetings so impossible to collaborate • Everyone is just pixels on a screen bouncing from call to call until day is over • No sense of connection or shared purpose —Legacy software and SWE practices— • Archaic siloed software products stitched together with Frankenstein architecture • Focus on flavor-of-the month, half-baked new tech to show "innovation" instead of addressing core tech debt • Most "innovation" is just repackaged software from other companies • Little use of modern development frameworks • Archaic development practices • Abysmal UX after years of same people trying to fix with smoke and mirrors —Gross lack of investment in internal tools— • Trying to compete with the big names while using internal software from the 90s and 00s • If you thought every software company uses X tool, you'd be wrong when it comes to Infor • Attempts to improve tooling get mired down in years of committees and approvals • Finding accurate information on products, policies, procedures is next to impossible without years of institutional knowledge • Good luck making data-driven decisions with no data! —Gross lack of diversity— • Only 3 out of 16 executive leaders are women • Black and Latinx representation practically nonexistent • No visible efforts to address this beyond tokenism • Ironic for a company that sells HR software to help companies meet DEI goals —Privately held company owned by Koch Industries— • Bizarre to aspire to compete against tech heavyweights like Oracle, SAP, Microsoft and Workday while being beholden to an oil and gas conglomerate • Obvious moral dilemmas

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Infor Response
3y
We thank you for taking the time to write a detailed review.​ We truly encourage all employees to be empowered to have a voice and influence change when they see opportunities that could make our ways of working better in any aspect.​ As we gather collective input from this platform, please know that your feedback will be made known to the respective teams and management.
1.0
Feb 11, 2022
Recommend
CEO approval
Business Outlook

Pros

Work with people all over the globe

Cons

middle management that has never managed before more managers than non-managers Senior Management talks a lot, but doesn't say anything, lots of high level non descript, no question is directly answered Toxic and unprofessional behavior by middle management CONSTANT Lay Offs Revolving door Company talks about change at the top but the middle management is extremely resistant and senior management does not ensure things are funneling down correctly Bonuses are a lie - the company works hard to constantly change the rules so people don't get them

3.0
Aug 13, 2021
Recommend
CEO approval
Business Outlook

Pros

Work from home culture was well established before Covid, and continues with exceptionally good support, great benefits, high potential for the applications and technology. New hires are primarily from established, mainstream IT industry players and are helping to drive change. Long term product strategy is strong. Messages and strategy communicated from senior executives reflects the changes needed in the culture. Acquisition by Koch Industries has added very skilled senior leadership, maturing administrative processes, and focus to the long term strategy.

Cons

Despite a clear message from executive level that we are One Infor and encouraging all Infor employees to work together, at the operational level many groups seem to have dug in and become even more territorial and unsupportive of colleagues. I am regularly told "it's not my job" or "can't help". Several large groups of employees from legacy companies are resistant to change and to new employees, including some in management. This slows adoption of changes critical to moving from a Mom and Pop, in-crown culture to mature business culture. Resource management for consultants is very inconsistent and generally lacks strategic thought, either for project success or resource development. There is a new program to train consultants on the products, which is good, but it rolling out very, very slowly. There is still no expectation that consultants become proficient in multiple products, or even multiple modules of a single product, so completing a project requires multiple, different resources for tasks that in another consultancy would be done by one person, further complicating staffing plans and limiting career progression.

Viewing 73 - 75 of 5,743 Reviews

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