IKEA reviews

3.7

66% would recommend to a friend

(13,358 total reviews)
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Juvencio Maeztu

76% approve of CEO

50% positive business outlook

IKEA has an employee rating of 3.7 out of 5 stars, based on 13,358 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IKEA employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

13K reviews
2.0
Jun 15, 2019

Declining Retailer

Recommend
CEO approval
Business Outlook

Pros

- Benefits - Management Salary - Work/Life Balance

Cons

- New global leadership wants to transform the company to something better but lost focus on the important IKEA concept and proven success recipe. - An unsuccessful U.S. reorganization (OfG) as well as cuts in Marketing and Staff costs (to pay for the "transition") resulted in a loss of visitors in running units as well as major moral issues. A recent coworker survey uncovered that a whooping 42% of all U.S. coworkers are planning to leave IKEA. - Mismanagement results show: declining sales, declining profits, declining moral, market share loss.

1.0
Jan 16, 2019
Recommend
CEO approval
Business Outlook

Pros

not a single thing, don’t know why I’m still here

Cons

management are so corrupt, they don’t care about anyone but themselves and now LWO is coming they are all out for themselves even more

1.0
Aug 10, 2018
Recommend
CEO approval
Business Outlook

Pros

Great co workers, generous time off, good benefits.

Cons

New “reorganization” made this store disorganized and employees disenfranchised. The company gave everyone new job titles and reassigned responsibilities because, let’s face it, how else can you make massive paycuts all at once? Didn’t work because now the sales are down, the store is in a shambles, and fewer and fewer customers are coming in. Why should they? Nine times out of ten the item they want is out of stock, and if it’s in stock and they try to set up,delivery it might never arrive. The place I was once proud to represent has become an embarrassment. The majority of my customer interactions involve me apologizing profusely for something that is completely out of my control.

Viewing 16 - 18 of 13,358 Reviews

Glassdoor has 18,573 IKEA reviews submitted anonymously by IKEA employees. Read employee reviews and ratings on Glassdoor to decide if IKEA is right for you.