Driving itself into the dirt - Active Selling Coworker IKEA Employee Review

1.0
Aug 10, 2018
Recommend
CEO approval
Business Outlook

Pros

Great co workers, generous time off, good benefits.

Cons

New “reorganization” made this store disorganized and employees disenfranchised. The company gave everyone new job titles and reassigned responsibilities because, let’s face it, how else can you make massive paycuts all at once? Didn’t work because now the sales are down, the store is in a shambles, and fewer and fewer customers are coming in. Why should they? Nine times out of ten the item they want is out of stock, and if it’s in stock and they try to set up,delivery it might never arrive. The place I was once proud to represent has become an embarrassment. The majority of my customer interactions involve me apologizing profusely for something that is completely out of my control.

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5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

• Structured, delivery focused work • Data driven decision making • Independent ownership • Impact on team efficiency & customer xp

Cons

• Balancing customer facing expectations with project deadlines • Scope creep with cross team processes and reporting • Managers often leaned on me for more than my formal responsibilities, which led to overextension

4.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

I have a very empathetic and flexible manager. Although I do meet the requirement to be in office three days a week many others do not and don’t seem to suffer for it. My work can be challenging at times, but due to the slow pace of most things here I rarely feel overwhelmed.

Cons

This is, without equivocation, the most sclerotic organization I have ever been a part of. The management structure and reporting lines are inscrutable and even after 3 years I barely understand how my team fits into the larger picture. My job is a data role, and although getting access to data has improved somewhat, it is still one of my biggest blockers.

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