IKEA reviews

Communication from management is direct, positive and personal. Employees are encouraged to attend the daily morning-meetings and announcements made tend to be divided fairly between business and personal (sales figures are discussed alongside birth announcements and so on). Criticism is accepted and responded to, often quickly. I found the atmosphere at IKEA to be highly friendly and welcoming. Large tasks are not dumped on one individual; it was common for each department to send co-workers to help with deliveries, or to help with re-building display items as a department was redesigned. This was mostly reserved for outside store hours for obvious reasons. Management themselves seem to be highly transparent, the management impediment between myself and "The Board" was four deep (department, store, uk, global). Communicating above your direct manager is not discouraged, but also not actively encouraged, you're likely to be told "Great idea, have you talked to your manger about it?" if you do. One of the main benefits I found was the freedom to work without a script. Think X would go better with/in/at Y? Do it. Think a customer needs more help than usual? Go help them. No customers about? Have wheely-chair races if you're bored. You have pretty much full jurisdiction over your own department. The store canteen is worth a mention. Although there are fewer healthy options than might be desired, the food available is good, service is quick and heavily discounted. Not free, but we're talking £1 for a full meal. Much better than any other place I've worked. Health and safety was a major concern, with everyone being briefed properly before being let out onto the shop floor. The uniform mandates a safety knife and steel-toecapped boots for everyone, with roving duty-medics and a dedicated medical room. One of the first things said to me while on the shop-floor was "At IKEA, we don't catch glass. Let it fall then sweep it up. Your hands are worth more". While it was practically unheard of for anyone to suffer abuse in the store, there was also a security team who would respond within two minutes to any call to the emergency number. Although the conscience of IKEA can be called into question with the highly-visible (and low value) charity spending, the environment is highly considered. Recycling is split into glass(separated into clear, broken, frosted and coloured)/plastic(separated into hard, banding and polystyrene)/paper/cardboard/wood/metal/landfill, with landfill being padlocked and requiring authorisation from the loading-bay co-worker. The lighting is also dimmed from spotlights to energy-saving strip lights outside opening hours (lighting is needed for stock deliveries and cleaning). Security is also highly fair. The co-worker entrance hall has a random buzzer that everyone must press when leaving. If it buzzes, they must empty their pockets/bag to make sure they're not stealing. This applies to everyone, unilaterally. The store manager must also submit. There were also dedicated meditation/prayer rooms, two store-funded department parties plus one store-wide party per year, free eyecare and massages available. Not bad for retail.

Flexibility. They really accommodate for your schedule. Vacation time is very generous and vacations are usually allowed most times of the year when planned for. The team atmosphere can be very fun to work in and there are a lot of opportunities for building friendships. They do well to develop people up to a certain point. There is good opportunity for lateral movement and educating one's self. Different business areas operate in different manners. There is work to be done in and out of the public eye so you don't always have to be dealing with customers. The benefits package is very good and it is offered to all employees working 20hrs/wk or more.