IGT reviews

3.5

64% would recommend to a friend

(2,031 total reviews)

Nick Khin

57% approve of CEO

53% positive business outlook

IGT has an employee rating of 3.5 out of 5 stars, based on 2,031 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IGT employee rating is in line with the average (within 1 standard deviation) for employers within the Artes y entretenimiento industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Jul 14, 2014

I dont like

Recommend
CEO approval
Business Outlook

Pros

It is not a positive work environment, bad leadership, dying business model, no answers on how to turn things around. Many very smart people left the company earlier this year which resulted in much knowledge walking out the door. I can think of a few "rock star" types in particular -known around town as best in what they do or did- who were not utilized properly here or were put in wrong position and not surprising they left. No doubt they will add proper value for a competitor eventually. Sense of giving up + hanging around to see what happens after company is sold dominates the tone. Also there is constant reorganization which hinders traction and progress.

Cons

Very odd management group with a lot of hand-picked and unqualified directors and vice presidents making huge decisions, often from remote locations. several of these people who are making $300K+ are working from home. there is hostility from management if you are a "gaming industry" person, they seem to dislike people with this knowledge, which is very strange and ironic. Beyond this internal issues, there is the elephant-in-the room which is that the slot machine is a buggy-whip product that is becoming less popular and less relevant every day. if you look at a slot machine doesnt it look like a 30 year old thing? people under 50 for the most part have zero interest in this product -- which is a big problem. The company also relies too heavily on a dated model of licensing old movies and tv shows for content -- this strategy is 30 years old and was good in the 90s but now everyone does it and players dont care and casino operators dont want it anymore, it makes their nice floors look tacky. there is something about going to wynn for example .. if you see some wheel of fortune machine it just looks out of place (tacky vs classy of wynn atmosphere) .. Young people -- how are we going to get them to gamble? There is ZERO thought on this big subject, which is shocking -- the company strategy seems to be hoping the 60-70 year old woman will not age. Executives dont walk casino floors, they dont play the slots machines either. i dont think they like them either! I guess they dont care because they know they will not be long term involved with IGT. if you are an employee or own stock you think different but they dont care. IGT is what happens when management and stock holder have interests not in line. I think this company is doomed.

1.0
Jun 5, 2014
Recommend
CEO approval
Business Outlook

Pros

There are a lot of smart engineers and technical managers at IGT. Within the narrow confines of the hardware and software that IGT is concerned with, you can learn a lot. There is a cafeteria (I never went) and a free gym (I never went). While there is no official compensation for overtime for salaried employees, managers will try to offer some kind of off-the-books time off to people who have to put in a lot of extra hours.

Cons

Hoo boy, where to start... IGT is a company that innovated its way to 70% market share in the industry, got complacent, bloated up, and started losing market share fast. The management team from the glory days is long gone, the folks at the top seem to be generic suits these days, with all of the leadership acumen that that implies. Advancement as an engineer is possible, but difficult. Overtime is frequent and required. Layoffs were very common when management realized that market share was slipping, stabilized as IGT share stabilized, and have recently (March, 2014) started again. Just before the layoffs began again, the company rolled out a major branding campaign: "Out of the Blue." The gist of which seemed to be, "Blue is Good." I wonder how many of us would still be employed if the money for that campaign had been spent on salaries for the people who actually make the companies products. To close, I will re-iterate the warning that others have posted: Do not accept the Restricted Stock Unit grants. IGT can and WILL enforce the non-compete clause in that agreement even if you are laid off. I have worked 10 of the last 12 years in the gaming industry, and I cannot get a job in Reno because I am forbidden from working in the gaming industry for a year after I was laid off. All because I took 1/4 of one grant of stock. For 50 shares of a declining stock, I am losing a year's employment.

1.0
Oct 24, 2011

Sad shell of what it once was

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A few hardworking peers (but they're the minority) Really good benefits Totally decent cafe onsite Good vacation allotment Reno has an inexpensive cost of living

Cons

Mindblowingly incompetent management, most of whom have no clue about the industry or what IGT really does. They constantly hire expensive (but ridiculously underwhelming) new people down in Las Vegas while the Reno people make much less and do much more. There is a terrible, horrible morale problem although LV upper management tries to pretend it away and paint Reno as disgruntled. The problem for them is that many of us didn't drink the Kool Aid. I ran myself into the ground, waiting and hoping something would change but ultimately I stayed about a year and a half too long. It actually hurt to see how badly the company had been destroyed. It used to be so great.

Viewing 16 - 18 of 2,031 Reviews

Glassdoor has 2,279 IGT reviews submitted anonymously by IGT employees. Read employee reviews and ratings on Glassdoor to decide if IGT is right for you.