Is IGT a good company to work for as a Computer Support Analyst?

Computer Support Analyst professionals working at IGT have rated their employer with 3.6 out of 5 stars in 36 Glassdoor reviews. This is a higher than average score with the overall rating of IGT employees being 3.4 out of 5 stars. Search open Computer Support Analyst Jobs at IGT now and start preparing for your job interview by browsing frequently asked Computer Support Analyst interview questions at IGT .

Does IGT pay Computer Support Analyst employees well?

Computer Support Analyst professionals rate their compensation and benefits at IGT with 3.6 out of 5 stars based on 36 anonymously submitted employee reviews. This is 11.8% better than the company average rating for salary and benefits. Find out more about Computer Support Analyst salaries and benefits at IGT .

What are the top reviewed jobs at IGT?

Software Engineer (102) , Field Service Technician (52) , Process Associate (49) , Project Manager (45) , Computer Operator (36) , Senior Software Engineer (33) , Manager (29) , Systems Engineer (27) , Software Developer (25) , Software Engineer II (23) , Customer Service Representative (22) , Intern (20) , Engineer (15) , Field Service Technician II (14) , Software Engineer IV (14)

What are the pros of working at IGT according to real employee reviews?

"Health benefits are good but not as good as they used to be." ((in 159 reviews)); "Company has been real good about keeping a good work/life balance" ((in 95 reviews)); "Life style and pay were good" ((in 61 reviews)); "Good culture and perks." ((in 46 reviews)); "Worked with some great coworkers" ((in 45 reviews))

What are the cons of working at IGT according to real employee reviews?

"Poor management of time and resources" ((in 136 reviews)); "And salary for the klm process is low..." ((in 70 reviews)); "Upper management is blind to their sub standard product and lack of knowledgable employees to implement it." ((in 54 reviews)); "They never published how many layoffs happened after the merger but it must be around 400." ((in 49 reviews)); "Managers don't appreciate hard work, some teams has so much disqualified employees with the same salary, that is very disappointing to work with." ((in 38 reviews))

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IGT Computer Support Analyst reviews

3.6

98% would recommend to a friend

(36 total reviews)

Nick Khin

Not enough data to show CEO approval

52% positive business outlook

Ratings by category

4.5

Diversity & inclusion

4.4

Work/Life balance

3.7

Senior management

3.6

Culture & values

3.6

Compensation and benefits

3.1

Career opportunities

Computer Support Analyst employees have rated IGT with 3.6 out of 5 stars, based on 36 company reviews on Glassdoor. This indicates that most Computer Support Analyst professionals have a good working experience there. IGT is rated in line with the average (within 1 standard deviation) by Computer Support Analyst professionals compared to other employers within the Artes y entretenimiento industry (3.9 stars).

Ratings by demographic groups

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Reviews by job title

36 reviews

3.0

Apr 24, 2013

Steady company, bad management.

Computer operator

Recommend

CEO approval

Business Outlook

Pros

Good benefits, good core group of employees.

Cons

While there are a few good managers, there are others that think they are good managers. Some will hold grudges, easy to write you up, but no where to be seen if praise is to be given. Career advancement is very slow. If you are not part of the in crowd, then your career will flounder. Pay is low.

4.0

Mar 22, 2013

Great people and work, sub-par pay

Computer operator

Recommend

CEO approval

Business Outlook

Pros

the people i worked with

Cons

the pay was too low for the work

2.0

Oct 17, 2012

Employees as Disposable

Computer operator

Recommend

CEO approval

Business Outlook

Pros

Plenty of jobs in middle-management due to high turnover, usually lots of down-time to study if you are a student and have a permissive supervisor.

Cons

Tiniest mistakes become write-ups and are never forgotten by management. Management is quick to reprove but never praises. Upper management treats those below them as highly disposable and quickly replaced, despite the need for long-term training and familiarization with the systems. Payment is low compared to similar positions, and everyone is expected to want to move into management although the expected overtime and on-call time make management essentially a pay-cut, particularly if you are nightshift.

Viewing 34 - 36 of 36 Reviews

Jobs at IGT

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IGT Computer Support Analyst reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Steady company, bad management.

Great people and work, sub-par pay

Employees as Disposable

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