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      ICON

      Engaged Employer

      ICON reviews

      3.5

      64% would recommend to a friend

      (5,296 total reviews)
      avatar

      Barry Balfe

      55% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      ICON has an employee rating of 3.5 out of 5 stars, based on 5,296 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Farmacéutica y biotecnología industry (3.5 stars).

      Reviews by job title

      5K reviews
      3.0
      Feb 5, 2023

      All about the client not the employee

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay Decent benefits and time off

      Cons

      They care more about the client than their employees. You'll be contracted to a sponsor and whatever they say goes. Especially when it comes to PTO. PTO that is use it or lose it. They also expect you to work during your PTO without billing it.

      2.0
      Dec 20, 2022

      Bad

      Project manager, imaging
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home, flexible schedule, mature company

      Cons

      Poor management, low pay, excessive workload, pervasive culture of over-working employees while insisting that they don’t expect you to work long hours. Managers will tell you that they want you to take time off and not work long hours, but then penalize you for doing it. Overall it’s a soul-crushing job.

      1.0
      Oct 17, 2022

      Not a technology company or place to work

      Director of it
      Recommend
      CEO approval
      Business Outlook

      Pros

      They have plenty of different roles if you are interested in moving/changing positions. The true clinical part of the CRO side could be better than the IT side of things.

      Cons

      Acquisition of PRAHS has been a disaster with no management owning any of the major issues. I've been through 6 acquisitions and this one is the worst by a mile. Onboarding now literally takes months for someone to have access to core applications (not including laptops to these people). Every migration has been rushed/forced by a date/deadline and has had major hiccups in the best case. While everybody is aware of the issues management doesn't address or even acknowledge it. They are so cheap they only hire off-shore resources for some core roles. While a global company, they do not understand technology.. Nobody shows ownership and since they use so many contractors there is no fix in sight. The least technology savvy company I've ever worked, The right hand doesn't know what the left is doing for major decisions and workflows

      Viewing 193 - 195 of 5,296 Reviews
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      ReviewsICON reviews

      Glassdoor has 6,541 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.