ICON reviews

3.5

64% would recommend to a friend

(5,298 total reviews)
avatar

Barry Balfe

55% approve of CEO

50% positive business outlook

ICON has an employee rating of 3.5 out of 5 stars, based on 5,298 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Farmacéutica y biotecnología industry (3.5 stars).

Reviews by job title

5K reviews
1.0
Aug 18, 2022
Recommend
CEO approval
Business Outlook

Pros

- great as an entry-level position and get yourself acquainted with the industry - work hour flexibility, is great for moms who have additional responsibilities like picking up kids from school, etc

Cons

- job itself is repetitive and makes your brain into sludge - dead-end job, no growth, department politics also do not want you to progress and grow your career. (Lateral movements vs moving up) Lack of communication from all departments - if you are content with a little and lack self-confidence and have little self-worth, you will love it. -I've seen many people with so much potential and (frankly overqualified) happily wither away here and management does not do anything to appreciate them on top of that, keeps them underpaid -Incompetent employees are not let go due to staff constraints, adding to the work. It's a constant loop of training new hires and wasting time - Eternal backlog from this department which ensures all clinical trials are set up late + tight deadlines that are impossible to meet. Clients will never get their projects finished on time as promised, ever! -Serious micro-managing techniques ***No respect for family - family member gets COVID, and the manager asks if current tasks can be finished before taking leave without any display of humanity.

1.0
Aug 9, 2022
Recommend
CEO approval
Business Outlook

Pros

Absolutely love the job itself and study teams. CRA Bridge Program is excellent.

Cons

All things HR, Payroll, Benefits, and IT related. Company was late paying several employees in my department - including myself - with no explanation. Unorganized benefits department and taking extended leave is a nightmare. Lack of responsiveness when emailing anyone other than your direct managers - 4+ months with no resolution to issues. IT has 8+ hour wait times with minimal responsiveness.

1.0
Jun 8, 2022

Seek other employment

Recommend
CEO approval
Business Outlook

Pros

Benefits/40lk, ability to work remotely

Cons

Extremely poor new hire training making it incredibly difficult to perform job functions efficiently or adequately. Inadequate training for managers who don’t particularly support the career growth of employees. Pay is not near industry standards. Overworked due to constant turnover with little to no recognition.

Viewing 196 - 198 of 5,298 Reviews

Glassdoor has 6,544 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.