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      ICON

      Engaged Employer

      ICON reviews

      All about the client not the employee - Anonymous employee ICON Employee Review

      3.0
      Feb 5, 2023
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay Decent benefits and time off

      Cons

      They care more about the client than their employees. You'll be contracted to a sponsor and whatever they say goes. Especially when it comes to PTO. PTO that is use it or lose it. They also expect you to work during your PTO without billing it.

      Explore other reviews about ICON

      5.0
      Jun 19, 2026
      Patient recruitment lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really great manager. Remote work major plus. No micro management. Great pay

      Cons

      Annual salary increase this year isn't until September which is odd.

      2.0
      Jun 23, 2026
      In house cra
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very little pros to working here other than it's very easy to stay under the radar. The work load is light.

      Cons

      Very little room for growth, eventually got laid off because ICON over hired too many CRAs it could handle. The CRA bridge program was supposed to be only 3-6 months but people we not able to promote despite being there for 2+ years

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