ICON reviews

3.5

64% would recommend to a friend

(5,294 total reviews)
avatar

Barry Balfe

55% approve of CEO

50% positive business outlook

ICON has an employee rating of 3.5 out of 5 stars, based on 5,294 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Farmacéutica y biotecnología industry (3.5 stars).

Reviews by job title

5K reviews
1.0
Sep 24, 2023
Recommend
CEO approval
Business Outlook

Pros

None. This is the worst company in the industry by far.

Cons

Incompetent line management. Employees are undervalued and treated like another cog in the wheel, where the company's primary (and only) interest is in client retention. There is a culture of dishonesty and gaslighting. I had to involve Trade Union in order to navigate their breaches in employee rights. No opportunities for growth, if you're good at your job they have even less interest in supporting career development. NO BONUS scheme, even though this was promised but removed just days before payout was due without notice to employees; and employee benefits are abysmal and could not ordinarily be defined as beneficial on any significant level. Pay is £10-£15K less than other CROs.

2.0
May 26, 2022

Dont Walk run away

Recommend
CEO approval
Business Outlook

Pros

Upward mobility happens fast. Middle and lower managers are great people

Cons

Upper Management is disconnected Management is jumping ship Executive Director priorities bottom line over the quality of work promotes poor work-life ballance

1.0
Jul 29, 2021

Poorly compensated

Recommend
CEO approval
Business Outlook

Pros

Free breakfast on Fridays prior to pandemic, flexibility to work from home

Cons

Minorities are not compensated within market rate and lowest in the department. HR Business Partners do not proactively look for pay iniquities when utilizing HRIS reports which results in high turnover and disgruntled employees. Poor recruiting practices and lack of diversity in hires and management. This is not an organization you should join if you’re trying to advance in your career.

Viewing 154 - 156 of 5,294 Reviews

Glassdoor has 6,536 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.