ICON reviews

3.5

64% would recommend to a friend

(5,294 total reviews)
avatar

Barry Balfe

55% approve of CEO

50% positive business outlook

ICON has an employee rating of 3.5 out of 5 stars, based on 5,294 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Farmacéutica y biotecnología industry (3.5 stars).

Reviews by job title

5K reviews
2.0
Jul 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Great colleagues in IT, and Managers too. Very flexible with time off and work from home. The overall vibe of the company is they mean well, and clinical research orgs do so much to better our healthcare.

Cons

They play the corporate game well. Execs and Board cover their tails and pay themselves very well (hundreds times more than their lowest paid employees, I'm sure). Communication across business units or even within divisions of business units not great. Tech platforms and systems were not as good as PRAHS's. Lots of layoffs across many departments and business units; while (in IT anyway), dropping so many people led to spreading retained staff way too thin.

1.0
Jun 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Colleagues are really nice and helpful

Cons

Where to begin: - no growth opportunities at all! They always lie and say they are creating pathway programs but so many pathway programs no longer exist and it's so hard to get promoted. I know people who have been in this role for over 10 years without a promotion or guidance on how to move forward with their careers. - HR is not helpful at all. Rude. - LAYOFFS because they are outsourcing all the US jobs to low cost centers. - US office has no culture at all. Very bare minimum. The only culture we have is the one organized within our own departments and that is not through the company. - Overworked and under appreciated! - Very low salaries - horrible upper management making weird choices - PRA Health was supreme and cared about its employees but after the merger ICON has gone downhill and things are depressing. - super high turnover rate. No one likes working here.

1.0
Oct 20, 2023

Lead off

Recommend
CEO approval
Business Outlook

Pros

As a team we had a nice function manager who make as worked together as a family and I applied the time and the experience which I gained working with ICON

Cons

Work environment is not stable and ICON doesn’t care about the talented employees , in last couple of months laid off hundreds of employees because the client end up the contract with ICON for low cost countries Nothing seriously made from ICON to find new roles.

Viewing 151 - 153 of 5,294 Reviews

Glassdoor has 6,536 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.