ICON reviews

3.5

64% would recommend to a friend

(5,294 total reviews)
avatar

Barry Balfe

55% approve of CEO

50% positive business outlook

ICON has an employee rating of 3.5 out of 5 stars, based on 5,294 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Farmacéutica y biotecnología industry (3.5 stars).

Reviews by job title

5K reviews
1.0
Jul 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Great colleagues and talented peers across clinical teams. Remote flexibility pre-leave was a plus. Some managers do care — but their hands are often tied by upper leadership.

Cons

Took protected FMLA leave and returned to find my role was given away. Was placed in a “redeployment” program (THRIVE) with little to no actual support. Despite solid performance, I was forced to re-interview within my own company with zero success. HR refused to cite policies and claimed decisions are made “case by case,” opening the door for discriminatory treatment. I was told I’d be terminated if I didn’t find a new role — so I had to resign to avoid damaging my career. This company punishes you for taking leave — especially maternal leave — despite branding themselves as family-friendly. Lack of transparency, accountability, or empathy when it comes to employees balancing work and family.

1.0
Jan 14, 2025

This company is terrible

Recommend
CEO approval
Business Outlook

Pros

Remote work. Decent benefits. Nice people on NA teams.

Cons

North American positions are being outsourced to lower-tiered markets, and dedication to quality and data integrity is non-existent.

3.0
Oct 28, 2024

The Merger with PRA Has Been Horrible

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good bonus (formerly) and good work-life balance previously.

Cons

The acquisition of PRA has been nothing short of a train wreck. We have had title changes that have nothing to do with our daily tasks, promotions are now based in pre-determined favoritism, SOPs have changed drastically (for the worse), and so on.

Viewing 148 - 150 of 5,294 Reviews

Glassdoor has 6,535 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.