ICON reviews

3.5

64% would recommend to a friend

(5,294 total reviews)
avatar

Barry Balfe

55% approve of CEO

50% positive business outlook

ICON has an employee rating of 3.5 out of 5 stars, based on 5,294 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Farmacéutica y biotecnología industry (3.5 stars).

Reviews by job title

5K reviews
1.0
May 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Only pro is that there's stagnant employment.

Cons

Long list 1) They expect 100% billable utilization including holidays. That means one has to work 110% everyday on billable projects to match that. 2) No consideration of employees. The management is in line with corporate anarchy. Employees get minimum raise (not covering even 30% inflation), bonuses are worth pennies and this is after you have overachieved all listed goals at year starting when company's revenues are sky high. 3) The new coming to the office rule has been forced down to all employees, even in health and family emergencies they expect you to comply. 3) They will offer you the lowest pay and expect you to do the work for which the base market salary is atleast 30-40% higher. 4) The new management is inconsiderate, behave like they own us and don't give any thoughts about anyone except the upper management. 5) The pay and flexibility gap between a mid level employee and a starting level upper management is humongous. It's a company made just for upper management who want to retire from the company.

1.0
Jan 9, 2024

Casualty of buyout

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None that I can think of, unless you are in upper management based in Dublin.

Cons

Being unfortunate enough to belong to a company that was acquired by ICON, no matter your skillset or tenure. If you are not a member of the "club", you will be used until you are no longer useful, and will then thrown out like yesterdays rubbish.

2.0
May 31, 2023
Recommend
CEO approval
Business Outlook

Pros

Good opportunities for experience, fairly good PTO (to US standards), health insurance plans can cover quite a bit, and quite a few positions offer decent flexibility for hours.

Cons

Management. So many problems could be solved with this. A lack of standardized pay/raises. Having no HR representation in the building whatsoever. Good luck filing your online “HR Ticket”. They’ll probably get back to you in 10-15 business days. A remote scheduling team that won’t care if you hate them cause you’ll never see them. Creepy as hell supervisors that no one cares about??? Very high turnover rate so the clinic is habitually understaffed year round. You will be doing the work of those who have left. A very weird office environment where some people are a little too comfortable in the office with each other.

Viewing 124 - 126 of 5,294 Reviews

Glassdoor has 6,535 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.