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      ICON

      Engaged Employer

      ICON reviews

      3.5

      64% would recommend to a friend

      (5,293 total reviews)
      avatar

      Barry Balfe

      55% approve of CEO

      50% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.6

      Work/Life balance

      3.5

      Culture & values

      3.3

      Compensation and benefits

      3.2

      Senior management

      3.2

      Career opportunities

      ICON has an employee rating of 3.5 out of 5 stars, based on 5,293 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Farmacéutica y biotecnología industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      3.0
      Mar 29, 2025

      Used to be such a great place

      Clinical trial assistant (cta)
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Generous PTO and holidays - Hybrid schedule -although could be fully remote. -My line manager was great and supportive and did what she could at her level - personally I like the cubicle set up that we still have here where the new offices are more open seating. -Amazing study team (which can really influence your experience). Although lots of turnover recently due to layoffs.

      Cons

      -Constant threat of layoffs the last 3 years. -LM recently laid off so now will report to LM in MX. -upper management of the department lacks transparency -nonexistent opportunities in the US for growth -Pay sucks and now merit increases for our 2024 review are on hold until Q3 - which I predict will not happen then either. -Have to be in office yet it seems empty and not as fun as it was when our group was larger. -Losing some really incredible people due to the layoffs.

      1.0
      Oct 25, 2024

      Honestly don't even bother with this company.

      Research associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good place to start out. That's it. That's all.

      Cons

      Micromanagement. Overworked. Long hours. They will under appreciate you. We have been understaffed for the last six months and instead of actually hiring people, they have repeatedly posted ghost job listings. The managers claim they just want to keep their options open, but they have turned down many respective and qualified candidates.

      3.0
      Oct 20, 2024

      ICON has its pros and cons

      Vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      Many if my colleagues are hard working people who work hard to deliver to customers.

      Cons

      Executive leadership is extremely bottom- line focused which is expected however have lost their focus on taking care of employees- who in turn take care of customers. Company lacks diversity in leadership roles and women and people of color are not represented in the c-suite or executive leadership team.

      Viewing 121 - 123 of 5,293 Reviews
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      Glassdoor has 6,533 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.