ICON reviews

3.5

64% would recommend to a friend

(5,296 total reviews)
avatar

Barry Balfe

55% approve of CEO

50% positive business outlook

ICON has an employee rating of 3.5 out of 5 stars, based on 5,296 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICON employee rating is in line with the average (within 1 standard deviation) for employers within the Farmacéutica y biotecnología industry (3.5 stars).

Reviews by job title

5K reviews
3.0
Apr 2, 2016

ITG

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Love almost everyone that works in the office, some of the managers are fun and positive and help us feel valued and appreciated. Fun days, celebrations for achievements, potlucks for example.

Cons

It is hard to feel valued when only 1 group in the department receives retention bonuses, but all other groups in the department don't. The group that is receiving the retention bonus it's already seen as the prima donna group with high pay AND they get retention bonuses!?! Granted, there are a few project managers (count on 1 hand) that really should be retained, as their loss would be felt. The others could easily be replaced and don't deserve it. Terrible for the morale of all others. But apparently that doesn't matter.

2.0
Mar 29, 2016
Recommend
CEO approval
Business Outlook

Pros

Benefits, flexible schedule, pretty good team work

Cons

SSU MANAGEMENT. They constantly tell you this isn't high school or "tend to your own garden", but they are the ones stirring the pot. They make everything personal, they talk behind employees' backs to other employees, encourage tattling (and reward it), do not offer support or proper guidance, and do not handle utilization of their resources appropriately. One person can have nothing to do, while the next is swamped and barely surviving. They offer perks and false compliments to convince people not to leave. The first bit of advice when I started was "watch your back"... It is so unfortunate for such a great company to overlook such unprofessional behavior.

4.0
Mar 29, 2016
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, opportunities to work at home, on-site cafeteria, people are really nice to work with

Cons

Merit pay increases and bonuses are not very good, too many inefficient systems that result in redundancy of effort, high staff turnover, staff is allocated to too many projects, high stress level across groups, difficult to replace headcount, not a good work-life balance, exit interviews are no longer conducted when employees leave the company so the reasons they are leaving are not being documented, senior management is far-removed from the day-to-day and out of touch with employees

Viewing 4942 - 4944 of 5,296 Reviews

Glassdoor has 6,541 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.