ICBA reviews

4.0

78% would recommend to a friend

(38 total reviews)

Rebeca Romero Rainey

100% approve of CEO

73% positive business outlook

ICBA has an employee rating of 4.0 out of 5 stars, based on 38 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICBA employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

38 reviews
2.0
Dec 6, 2016

Frustrating

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The community banking industry has some great people involved, both internally and externally. It’s also great working with a group of talented people within the organization. There is always something to learn which makes working here interesting. The health benefits are some of the best around.

Cons

The largest issue with the organization is the overall lack of communication from the top management. Management has made an effort to be better but seems to fall short and still acts like a secret society. Most of the lower staff feel as if they are not valued for work they perform on a day to day basis. The future outlook of the company making it through the rapid consolidation of the industry is in question by most staff too. There was an efficiency study done many months ago and staff are told frequently (at every staff meeting) that there will be changes (cuts, realignment, etc). The atmosphere is like sitting on death row and waiting for your name to be called for the electric chair. It has been interesting to be lead this way by an organization. It's absolutely demoralizing for staff to have something like that consistently being told to them over and over. The most senior of the executives earn very large salaries ($600k - over $2 million) and most staff members doubt any of them were mentioned in the “study” for potential elimination. Because of continued departmental budget concerns, there are a lot of silos throughout the organization. Everyone feels the need to cover their own butts which creates an odd work environment. The "personality" and "culture" of the organization resembles more like that of the CFO than the CEO. There will be more openings coming available here in the near future given that there are others looking for other opportunities elsewhere but trying to find the right place to land.

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ICBA Response
2y
Thank you for taking the time to share your feedback about your experience at the Independent Community Bankers of America (ICBA). We appreciate your honesty and value your perspective as it helps us identify areas where we can improve. We believe in continuous growth and learning, and your feedback will assist us in identifying areas where we can enhance our employee experience. We are committed to fostering an inclusive and collaborative workplace where everyone feels valued and supported. Once again, we appreciate your feedback and sincerely apologize for any negative experiences you had. We are determined to use this feedback to improve and ensure that future employees have a positive experience working with us. Best regards, Human Resources Independent Community Bankers of America (ICBA)
5.0
Nov 16, 2016
Recommend
CEO approval
Business Outlook

Pros

Competitive pay, excellent benefits and opportunities

Cons

No downside! Best people to work with. Very respectful and top notch people to work with.

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ICBA Response
2y
Thank you for taking the time to share your positive experience working at the Independent Community Bankers of America (ICBA) on Glassdoor! We greatly appreciate your feedback and are thrilled to hear that you have had a positive and rewarding journey with us. We take pride in offering competitive benefits and professional development opportunities to our employees. Your acknowledgment of our commitment to work-life balance, comprehensive training programs, and the overall positive workplace culture is truly gratifying. We believe that investing in our team members' growth and well-being ultimately leads to the success of our organization. Once again, thank you for your kind words and for being an invaluable member of our team. Your feedback motivates us to keep striving for excellence and reinforces our dedication to fostering a positive and rewarding work environment for all. Best regards, ICBA Human Resources
4.0
Nov 4, 2016

Good organization

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent company to work for, great people, solid cause. There is opportunity for advancement within the organization. Wide variety of areas within the company which provides for interesting work. The organization is recognized as a leader in advocacy for the community banking industry. Very good benefits.

Cons

The organization could use more support staff, as at times you need to do administrative work. More accountability needed, need more recognition of mid level mangers contributions, and problem solving successes. More could be done to better support greater internal communications, so staff is on the same page.

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ICBA Response
2y
Thank you for taking the time to share your positive experience working at ICBA. We greatly value your feedback and are delighted to hear about your satisfaction with our organization. We appreciate your kind words regarding our leadership. We believe that strong leadership is essential for the success of any organization, and we continuously invest in developing our leaders. We are proud to have leaders who are dedicated to empowering their teams and driving the mission of ICBA forward. We believe in continuous growth and learning, and your feedback will assist us in identifying areas where we can enhance our employee experience. We are committed to fostering an inclusive and collaborative workplace where everyone feels valued and supported. Thank you again for sharing your positive experience on Glassdoor. Your feedback serves as a testament to our ongoing efforts to create a fulfilling and supportive workplace for all our employees. We value your contributions to ICBA and look forward to continuing to provide you with a rewarding and inspiring professional journey. Best regards, Human Resources Independent Community Bankers of America (ICBA)
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Glassdoor has 49 ICBA reviews submitted anonymously by ICBA employees. Read employee reviews and ratings on Glassdoor to decide if ICBA is right for you.