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      Holland America Line

      Engaged Employer

      Holland America Line reviews

      3.4

      49% would recommend to a friend

      (646 total reviews)

      Beth Bodensteiner

      74% approve of CEO

      54% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.2

      Culture & values

      3.2

      Work/Life balance

      3.1

      Compensation and benefits

      3.0

      Career opportunities

      2.9

      Senior management

      Holland America Line has an employee rating of 3.4 out of 5 stars, based on 646 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holland America Line employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      646 reviews
      5.0
      Oct 8, 2025

      Training

      Pcc
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very comprehensive and thorough training.

      Cons

      Toward end with a lot of information to degest! Understand etc... a bit crammy feeling

      1.0
      Oct 1, 2025

      A livable wage won't be found here

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working from home is nice and we had good benefits until they switched to Aetna.

      Cons

      HAL does not pay its employees a livable wage. Departments roll up to the contact center when that is not what we do so they can get away with paying us less per hour than some fast food places. It is truly hard to treat our guests with care and empathy when we have to take on an extra job or go to a food bank to feed our families. And yes, this is in the US.

      2.0
      Sep 17, 2025

      Horrible\Mentally draining

      Reservation sales agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Able to work from home

      Cons

      Nonstop call center Prepare to feel the joy of life sucked from you with the neverending que of calls Pay is subpar to industry standards

      Viewing 16 - 18 of 646 Reviews
      Related searches: Holland America Line jobs | Holland America Line salaries | Holland America Line benefits | Holland America Line interviews
      ReviewsHolland America Line reviews

      Glassdoor has 952 Holland America Line reviews submitted anonymously by Holland America Line employees. Read employee reviews and ratings on Glassdoor to decide if Holland America Line is right for you.