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      Holland America Line

      Engaged Employer

      Holland America Line reviews

      A livable wage won't be found here - Anonymous employee Holland America Line Employee Review

      1.0
      Oct 1, 2025
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working from home is nice and we had good benefits until they switched to Aetna.

      Cons

      HAL does not pay its employees a livable wage. Departments roll up to the contact center when that is not what we do so they can get away with paying us less per hour than some fast food places. It is truly hard to treat our guests with care and empathy when we have to take on an extra job or go to a food bank to feed our families. And yes, this is in the US.

      Explore other reviews about Holland America Line

      5.0
      Feb 4, 2026
      Rail guide
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very fun to work for and good money.

      Cons

      Only work 5 months of the year

      5.0
      Apr 19, 2026
      Administration
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote flexibility, friendly team, travel opportunities.

      Cons

      Limited growth unless you relocate to Seattle or Miami.

      avatar
      Holland America Line Response
      1mo
      Thank you for sharing your experience and your time with Holland America Line. We’re glad to hear you value the remote flexibility, team environment, and travel opportunities. We also appreciate your perspective on career growth, as feedback like this helps inform ongoing conversations around development and advancement opportunities. Thank you for taking the time to leave a review.
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