Does Holland America Line pay their employees well?

According to anonymously submitted Glassdoor reviews, Holland America Line employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Holland America Line. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Holland America Line?

49% of Holland America Line employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holland America Line 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Holland America Line?

Personal Cruise Consultant (26) , Manager (16) , Reservations Agent (13) , Director (10) , Photographer (9) , Project Manager (9) , Server/Waiter (9) , Musician (8) , Sales (7) , Assistant Shore Excursions Manager (6) , Customer Service Representative (6) , Guest Services (6) , Human Resources Manager (6) , Intern (6) , International Concierge (6)

What are the pros of working at Holland America Line according to real employee reviews?

"Great benefits and working life" ((in 56 reviews)); "Some great people on staff who understand the team concept and care about their human resources." ((in 45 reviews)); "Free cruises yearly, Paid Vaca, work from home" ((in 28 reviews)); "Great workplace and team." ((in 15 reviews)); "good coworkers" ((in 14 reviews))

What are the cons of working at Holland America Line according to real employee reviews?

"Poor management" ((in 59 reviews)); "Low pay and too many cliques" ((in 46 reviews)); "Long hours and no rest" ((in 29 reviews)); "Low salary compared to other competitors" ((in 28 reviews)); "Upper management is good but can be hard to get answers from the heads of entertainment." ((in 14 reviews))

What are employees saying about Holland America Line layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Holland America Line layoffs and their outlook for job security at Holland America Line in 2026.

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Holland America Line

Holland America Line reviews

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3.4

49% would recommend to a friend

(646 total reviews)

Beth Bodensteiner

74% approve of CEO

54% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

Holland America Line has an employee rating of 3.4 out of 5 stars, based on 646 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holland America Line employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

646 reviews

3.0

Sep 7, 2025

Not the best, but it bad.

Senior applications developer

Recommend

CEO approval

Business Outlook

Pros

Pretty stable. Pay is livable. Lots of good people.

Cons

Technology is an afterthought. Engineering culture is “we provide a service to the business”. Lots of legacy systems that are usually the cause of problems. Lots of siloed teams.

3.0

Sep 3, 2025

ok for some not for others

Security

Recommend

CEO approval

Business Outlook

Pros

Great views Decent People Good experience

Cons

No AC in housing during the summer Food for overnight shifts can be hard to come by Very little Room Space in housing

3.0

Aug 8, 2025

Great company with traditional mindset

Product manager

Recommend

CEO approval

Business Outlook

Pros

Most of the people are easy to work with, the company does its best to put the customer first, and the pay is decent. In spite of the cons, the company does perform well.

Cons

Leadership at the contributor level is seriously deficient, the technology and digital platforms are antiquated, no innovative mindset or technology investment to keep up with the customer demand.

Viewing 19 - 21 of 646 Reviews

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Jobs at Holland America Line

Associate Data Scientist

Email Marketing Specialist

Business Development Manager - Mid-Atlantic Region

Manager, Financial Reporting -Port Operations

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Holland America Line

Holland America Line reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Not the best, but it bad.

ok for some not for others

Great company with traditional mindset

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