Does Holland America Line pay their employees well?

According to anonymously submitted Glassdoor reviews, Holland America Line employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Holland America Line. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Holland America Line?

49% of Holland America Line employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holland America Line 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Holland America Line?

Personal Cruise Consultant (26) , Manager (16) , Reservations Agent (13) , Director (10) , Photographer (9) , Project Manager (9) , Server/Waiter (9) , Musician (8) , Sales (7) , Assistant Shore Excursions Manager (6) , Customer Service Representative (6) , Guest Services (6) , Human Resources Manager (6) , Intern (6) , International Concierge (6)

What are the pros of working at Holland America Line according to real employee reviews?

"The benefits of going on some of the tours are great." ((in 55 reviews)); "Some great people on staff who understand the team concept and care about their human resources." ((in 42 reviews)); "Consistent schedule and work from home" ((in 29 reviews)); "Great workplace and team." ((in 16 reviews)); "good coworkers" ((in 13 reviews))

What are the cons of working at Holland America Line according to real employee reviews?

"poor management" ((in 54 reviews)); "Low pay and too many cliques" ((in 46 reviews)); "long hours and no day offs" ((in 29 reviews)); "Low salary compared to other competitors" ((in 27 reviews)); "Upper management is good but can be hard to get answers from the heads of entertainment." ((in 14 reviews))

What are employees saying about Holland America Line layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Holland America Line layoffs and their outlook for job security at Holland America Line in 2026.

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Holland America Line

Holland America Line reviews

3.4

49% would recommend to a friend

(646 total reviews)

Beth Bodensteiner

74% approve of CEO

54% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

Holland America Line has an employee rating of 3.4 out of 5 stars, based on 646 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holland America Line employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

646 reviews

3.0

Nov 25, 2025

It was all right

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The flexibility was nice at a time when I needed it

Cons

The pay was disappointing with the amount of work we did

4.0

Nov 22, 2025

Not bad

Housekeeper

Recommend

CEO approval

Business Outlook

Pros

Nice co-workers Nice staff accomodation Free cruise at end of job

Cons

Long hours Pay isn't amazing

4.0

Nov 4, 2025

Good company with excellent perks

Senior benefits analyst

Recommend

CEO approval

Business Outlook

Pros

Good management. Excellent co-workers in HR. The pay was fair, and the free cruise each year was a really nice perk

Cons

Work load was a bit much (though the manager tried to be fair in expectations, as far as she could control).

Viewing 10 - 12 of 646 Reviews

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Jobs at Holland America Line

Associate Data Scientist

Email Marketing Specialist

Business Development Manager - Mid-Atlantic Region

Senior Manager, Brand Content

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Ratings by category

Ratings by demographic groups

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It was all right

Not bad

Good company with excellent perks

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