Does Holland America Line pay their employees well?

According to anonymously submitted Glassdoor reviews, Holland America Line employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Holland America Line. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Holland America Line?

49% of Holland America Line employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holland America Line 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Holland America Line?

Personal Cruise Consultant (26) , Manager (16) , Reservations Agent (13) , Director (10) , Photographer (9) , Project Manager (9) , Server/Waiter (9) , Musician (8) , Sales (7) , Assistant Shore Excursions Manager (6) , Customer Service Representative (6) , Guest Services (6) , Human Resources Manager (6) , Intern (6) , International Concierge (6)

What are the pros of working at Holland America Line according to real employee reviews?

"Great benefit package" ((in 58 reviews)); "Some great people on staff who understand the team concept and care about their human resources." ((in 46 reviews)); "Great travel benefits" ((in 14 reviews)); "Great workplace and team." ((in 14 reviews)); "Good work environment and good salary compared to other companies" ((in 13 reviews))

What are the cons of working at Holland America Line according to real employee reviews?

"poor management" ((in 55 reviews)); "Sharing a room and low pay" ((in 44 reviews)); "Long hours and no rest" ((in 30 reviews)); "Low salary compared to other competitors" ((in 28 reviews)); "Upper management is good but can be hard to get answers from the heads of entertainment." ((in 15 reviews))

What are employees saying about Holland America Line layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Holland America Line layoffs and their outlook for job security at Holland America Line in 2026.

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Holland America Line

Holland America Line reviews

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3.4

49% would recommend to a friend

(646 total reviews)

Beth Bodensteiner

74% approve of CEO

54% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

Holland America Line has an employee rating of 3.4 out of 5 stars, based on 646 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holland America Line employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

646 reviews

4.0

Dec 18, 2025

Great place to work

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Management is very helpful and available. Training is pretty detailed and there is plenty of help for everyone.

Cons

Pay is not the best.

4.0

Dec 18, 2025

low pay but perks

Hr manager

Recommend

CEO approval

Business Outlook

Pros

On ship you get free food, cabin and ability to visit ports. Shipboard life is fun with the atmosphere that can be described as 'family'. It is great when you go from ship to ship on various contracts, and see team members you have worked with prior. Its fun working with people from 55+ countries when you are on a contract.

Cons

Pay is rather low, and it takes 5 years to get vested in 401K. Health insurance is with Aetna - expensive in my opinion, about $200/month for single on premium plan. Had all sorts of trouble with Aetna not covering a lot of tests. You work every day about 10hours for the entire contract. Shoreside management makes decisions without really understanding shipboard issues.

2.0

Dec 3, 2025

Management

Housekeeper

Recommend

CEO approval

Business Outlook

Pros

Bad management Some people are lazy, but because you work more then them, if something happens "its because of you"

Cons

Normal payment Food included in the housing

Viewing 7 - 9 of 646 Reviews

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Jobs at Holland America Line

Associate Data Scientist

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Great place to work

low pay but perks

Management

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