Does Holland America Line pay their employees well?

According to anonymously submitted Glassdoor reviews, Holland America Line employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Holland America Line. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Holland America Line?

49% of Holland America Line employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holland America Line 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Holland America Line?

Personal Cruise Consultant (27) , Manager (16) , Reservations Agent (13) , Director (10) , Photographer (9) , Project Manager (9) , Server/Waiter (9) , Musician (8) , Sales (7) , Assistant Shore Excursions Manager (6) , Customer Service Representative (6) , Guest Services (6) , Human Resources Manager (6) , Intern (6) , International Concierge (6)

What are the pros of working at Holland America Line according to real employee reviews?

"Great benefits and working life" ((in 63 reviews)); "Some great people on staff who understand the team concept and care about their human resources." ((in 46 reviews)); "Consistent schedule and work from home" ((in 28 reviews)); "Training was great." ((in 14 reviews)); "Great travel benefits" ((in 14 reviews))

What are the cons of working at Holland America Line according to real employee reviews?

"poor management" ((in 53 reviews)); "Low pay and too many cliques" ((in 43 reviews)); "long hours and no day offs" ((in 33 reviews)); "Not enough deck officers for the workload and low salary for European officers." ((in 29 reviews)); "Upper management is good but can be hard to get answers from the heads of entertainment." ((in 14 reviews))

What are employees saying about Holland America Line layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Holland America Line layoffs and their outlook for job security at Holland America Line in 2026.

Holland America Line reviews

3.4

49% would recommend to a friend

(647 total reviews)

Beth Bodensteiner

74% approve of CEO

54% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Holland America Line has an employee rating of 3.4 out of 5 stars, based on 647 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holland America Line employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.5 stars).

Reviews by job title

647 reviews

5.0

Mar 25, 2024

Great place to work

Personal cruise consultant

Recommend

CEO approval

Business Outlook

Pros

Holland America Line is very fair with schedules/ time off and their bonus structure. Management very helpful and a nice training program.

Cons

Although had plenty of leads, it was sometimes difficult juggling the service of existing reservations vs. new sales.

2.0

Dec 10, 2022

Career advancements “golden opportunity” if you’re a minority.

Manager

Recommend

CEO approval

Business Outlook

Pros

They used to be a common sense company, very loyal to ALL employees. Now they are pushing out good employees to hire outside contractors. Also your value as an employee is no longer based on your skill set, but your political bent (liberal), gender and race. If you’re checking all of the right boxes then you will be successful.

Cons

No longer executive support for employees. Totally disrespectful after those employees who “sacrificed” finances, family and future during the operations stoppage during COVID. With Carnival stock dropping like a rock and their treatment of loyal employees, unfortunately it’s going to be very difficult to sustain the brand.

4.0

Oct 13, 2022

Solid Company

Personal cruise consultant

Recommend

CEO approval

Business Outlook

Pros

Work from home. Potential to make good money

Cons

Internal support can be challenging at times.

Viewing 100 - 102 of 647 Reviews

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Jobs at Holland America Line

Resolution Specialist - REMOTE - US

Associate Data Scientist

Manager, AI Operations

Email Marketing Specialist

Assistant Ship Superintendent