employer cover photo
employer logo
employer logo

Holland America Line

Engaged Employer

Holland America Line reviews

3.4

49% would recommend to a friend

(646 total reviews)

Beth Bodensteiner

74% approve of CEO

54% positive business outlook

Holland America Line has an employee rating of 3.4 out of 5 stars, based on 646 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holland America Line employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.5 stars).

Reviews by job title

646 reviews
3.0
Nov 16, 2009
Recommend
CEO approval
Business Outlook

Pros

Fine summer job. I got to see the beauty of Alaska while getting paid. I loved being able to go on the other tours for free. The best was helicopter rides and hiking on the Glacier.

Cons

They promised me lots of hours when I was hired but I didn't even get half of that. Flying and living costs took the bulk of my income. Because of the Recession the tips were lame. Made little money. Also unprofessional management. Driver guides were expected to be professional but we can't be when management can't be professional with us.

3.0
Jan 21, 2009
Recommend
CEO approval
Business Outlook

Pros

HAL Corporate provides a good experience for working for a large, public company. There are opportunities to learn many aspects of whatever your specialization is, and there are opportunities for travel if you are in the right positions (and in an advanced role). Compensation is competitve for mid-senior and senior level roles and benefits are strong. Management is responsible and fair. I appreciated the worldwide connections of the company. At any time, during any day, you could speak to someone anywhere in the world. Training programs for the Corporate office were just beginning when I left but there seemed to be a lot of training opportunities for shipboard positions. CEO Stein Kruse is a nice and very intelligent leader, albeit a little reserved.

Cons

Compensation is really low for entry-level or junior-mid level positions, so most younger professionals use HAL as a stepping stone and there is high turnover because of this. Since the mid and senior level employees seem to be so highly compensated, they never leave and so there are little to no opportunities for advancement. This company prefers to bring employees in from the ships, and there is a certain "military" air to operations. Things get done but in a very cold, reserved way. It's definitely a company that still operates from the boomer generation and most generation Y's get too frustrated by the beauracracy to stick around. Being such a large company, there is a TON of red tape to get anything new, innovative or creative accomplished. That being said, they are operating well and don't need too many new ideas (I guess).

4.0
Jun 25, 2015

Director

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company and advancement opportunity

Cons

They expect hard work, hours can be long at certain times of year

Viewing 640 - 642 of 646 Reviews

Glassdoor has 952 Holland America Line reviews submitted anonymously by Holland America Line employees. Read employee reviews and ratings on Glassdoor to decide if Holland America Line is right for you.