Does Holland America Line pay their employees well?

According to anonymously submitted Glassdoor reviews, Holland America Line employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Holland America Line. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Holland America Line?

49% of Holland America Line employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holland America Line 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Holland America Line?

Personal Cruise Consultant (26) , Manager (16) , Reservations Agent (13) , Director (10) , Photographer (9) , Project Manager (9) , Server/Waiter (9) , Musician (8) , Sales (7) , Assistant Shore Excursions Manager (6) , Customer Service Representative (6) , Guest Services (6) , Human Resources Manager (6) , Intern (6) , International Concierge (6)

What are the pros of working at Holland America Line according to real employee reviews?

"Great benefits (including free cruising!)" ((in 60 reviews)); "Some great people on staff who understand the team concept and care about their human resources." ((in 47 reviews)); "Work from home, reward cruise after 1 year" ((in 29 reviews)); "Good training" ((in 15 reviews)); "Good work environment and good salary compared to other companies" ((in 13 reviews))

What are the cons of working at Holland America Line according to real employee reviews?

"poor management" ((in 59 reviews)); "Low pay and too many cliques" ((in 44 reviews)); "Not enough deck officers for the workload and low salary for European officers." ((in 30 reviews)); "Long hours and no rest" ((in 27 reviews)); "Upper management is good but can be hard to get answers from the heads of entertainment." ((in 14 reviews))

What are employees saying about Holland America Line layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Holland America Line layoffs and their outlook for job security at Holland America Line in 2026.

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Holland America Line

Holland America Line reviews

3.4

49% would recommend to a friend

(646 total reviews)

Beth Bodensteiner

74% approve of CEO

54% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

Holland America Line has an employee rating of 3.4 out of 5 stars, based on 646 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holland America Line employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

646 reviews

5.0

May 20, 2014

Great Company

Anonymous

Recommend

CEO approval

Business Outlook

Pros

Travel benefits great people who enjoy thete job. If you love being on the phone this is the company 4 you.

Cons

Reports mundane req 6 months in reservations for most positions

3.0

May 1, 2014

not too bad

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

great place to learn your craft

Cons

not a professional environment. too many egos

3.0

Apr 11, 2014

Great people, wimpy management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Decent vacation benefits, not always a hectic work environment, investments in technology to do your job. Office culture is laid back and there are discounts on cruises.

Cons

Wimpy management, a culture of fear about taking risks - even if it's a blatantly obvious correct course of action. No strategic thinking *anywhere* in the company.

Viewing 607 - 609 of 646 Reviews

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Jobs at Holland America Line

Guest Relations Representative

On Stage Alaska Presenters

Associate Data Scientist

Assistant Ship Superintendent

Assistant Manager, Shore Excursion Operations

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Holland America Line

Holland America Line reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great Company

not too bad

Great people, wimpy management

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