Does Holland America Line pay their employees well?

According to anonymously submitted Glassdoor reviews, Holland America Line employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Holland America Line. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Holland America Line?

49% of Holland America Line employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holland America Line 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Holland America Line?

Personal Cruise Consultant (26) , Manager (16) , Reservations Agent (13) , Director (10) , Photographer (9) , Project Manager (9) , Server/Waiter (9) , Musician (8) , Sales (7) , Assistant Shore Excursions Manager (6) , Customer Service Representative (6) , Guest Services (6) , Human Resources Manager (6) , Intern (6) , International Concierge (6)

What are the pros of working at Holland America Line according to real employee reviews?

"Great benefit package" ((in 59 reviews)); "Some great people on staff who understand the team concept and care about their human resources." ((in 42 reviews)); "Work from home, reward cruise after 1 year" ((in 29 reviews)); "Great workplace and team." ((in 15 reviews)); "coworkers are nice and helpful" ((in 14 reviews))

What are the cons of working at Holland America Line according to real employee reviews?

"poor management" ((in 56 reviews)); "Low pay and too many cliques" ((in 43 reviews)); "Long hours and flight standard low" ((in 30 reviews)); "Not enough deck officers for the workload and low salary for European officers." ((in 27 reviews)); "Upper management is good but can be hard to get answers from the heads of entertainment." ((in 15 reviews))

What are employees saying about Holland America Line layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Holland America Line layoffs and their outlook for job security at Holland America Line in 2026.

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Holland America Line

Holland America Line reviews

3.4

49% would recommend to a friend

(646 total reviews)

Beth Bodensteiner

74% approve of CEO

54% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Culture & values

3.2

Work/Life balance

3.1

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

Holland America Line has an employee rating of 3.4 out of 5 stars, based on 646 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holland America Line employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

646 reviews

4.0

Dec 19, 2013

Wonderful and exciting vessel

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Everything is free, sleep only with 1 roomate, but mostly have none, yippiiii freedom

Cons

Expensive internet access, more latenite meal for night crew

3.0

Apr 3, 2013

Your typical cruise ship gig

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The officer bar is the best part of the whole trip - it's nice to chill with the other musicians and officers after a long day. You get to eat with the passengers too.

Cons

Unfortunate downsides include the music - top 40s music for hours upon hours every day is not fun to play generally, even if the people in your band are cool.

4.0

Feb 18, 2013

Musician

Band leader

Recommend

CEO approval

Business Outlook

Pros

Travel the world, decent pay

Cons

Living on a ship for the rest of your life

Viewing 610 - 612 of 646 Reviews

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Jobs at Holland America Line

Guest Relations Representative

On Stage Alaska Presenters

Associate Data Scientist

Assistant Ship Superintendent

Assistant Manager, Shore Excursion Operations

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Holland America Line

Holland America Line reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Wonderful and exciting vessel

Your typical cruise ship gig

Musician

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