Does Holland America Line pay their employees well?

According to anonymously submitted Glassdoor reviews, Holland America Line employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Holland America Line. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Holland America Line?

49% of Holland America Line employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holland America Line 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Holland America Line?

Personal Cruise Consultant (27) , Manager (16) , Reservations Agent (13) , Director (10) , Photographer (9) , Project Manager (9) , Server/Waiter (9) , Musician (8) , Sales (7) , Assistant Shore Excursions Manager (6) , Customer Service Representative (6) , Guest Services (6) , Human Resources Manager (6) , Intern (6) , International Concierge (6)

What are the pros of working at Holland America Line according to real employee reviews?

"Great benefit package" ((in 54 reviews)); "Some great people on staff who understand the team concept and care about their human resources." ((in 44 reviews)); "Flexibility, good work culture, work from home, adaptable schedule" ((in 25 reviews)); "Good training" ((in 15 reviews)); "Had plenty of hours and had some great coworkers." ((in 14 reviews))

What are the cons of working at Holland America Line according to real employee reviews?

"Poor management" ((in 52 reviews)); "Low pay and too many cliques" ((in 46 reviews)); "Long hours and flight standard low" ((in 30 reviews)); "Not enough deck officers for the workload and low salary for European officers." ((in 28 reviews)); "Upper management is good but can be hard to get answers from the heads of entertainment." ((in 14 reviews))

What are employees saying about Holland America Line layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Holland America Line layoffs and their outlook for job security at Holland America Line in 2026.

Holland America Line reviews

3.4

49% would recommend to a friend

(647 total reviews)

Beth Bodensteiner

74% approve of CEO

54% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Holland America Line has an employee rating of 3.4 out of 5 stars, based on 647 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holland America Line employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.5 stars).

Reviews by job title

647 reviews

4.0

Jun 26, 2021

Love this company!

Personal cruise consultant

Recommend

CEO approval

Business Outlook

Pros

Great benefits, competitive pay, work from home opportunity, lots of room for growth within company.

Cons

I have nothing negative to report.

3.0

Jun 10, 2021

Decent company... lack of leadership in technology

Systems analyst

Recommend

CEO approval

Business Outlook

Pros

Good team of individual contributors and line managers in IT. We had 9/80 work schedule (off every other Friday) and lost during the pandemic. Has yet to return. 1 wk free employee cruise, if you can get onboard (stand by)

Cons

Once at the sr. director level in software dev and SVP of IT, the leadership and enterprise experience is lacking. The leaders have been at this company too long and does not see where the rest of the technology world has gone. We barely have a stage environment and push code that is questionable at times. We use our email system for our ETL process. We lack formal software development governance. I've heard that the SVP doesn't know the function of certain areas in his department. He is supposed to lead an entire organization where he doesn't understand the function of project management. Time to go to school or at least read a CIO monthly. Compensation does not align with the market for tech workers. Health benefits are sub standard. Immature org Lots of cowboy action

2.0

Nov 25, 2019

Sales Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

9/80 program with every other Friday off, cruise benefits.

Cons

Very corporate and political, not open to new ideas, not welcoming environment, pay is subpar for Seattle.

Viewing 55 - 57 of 647 Reviews

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Jobs at Holland America Line

Resolution Specialist - REMOTE - US

Associate Data Scientist

Manager, AI Operations

Email Marketing Specialist

Assistant Ship Superintendent